The posting
Job Responsibilities:
- Manage end-to-end product performance from factory to post-installation, ensuring quality and consistency.
- Develop OEM products with suppliers, including defining specifications and evaluating samples.
- Oversee product sampling process and drive continuous improvements.
- Balance cost and quality to achieve target margins.
- Act as main point of contact for suppliers on technical and quality matters.
- Monitor supplier performance and implement corrective and preventive actions.
- Establish QC standards, inspection checklists, and acceptable tolerance levels.
- Review and approve pre-shipment QC reports and batch releases.
- Investigate product defects and perform root cause analysis.
- Implement corrective actions and update product specifications and QC processes.
- Analyse field issues and feedback from Customer Service and technicians.
- Maintain accurate product documentation (specifications, drawings, BOM, QC standards).
- Track NPD pipeline, sample progress, and issue resolution.
- Drive component standardisation to reduce SKU complexity and improve efficiency.
- Support product launches and provide technical support to internal teams.
Job Requirements:
- Diploma or Degree in Engineering, Product Development, Quality Management, or a related field.
- At least 2 years of experience in product development, OEM/ODM, quality control, or supplier management.
- Strong knowledge of product quality standards, QC processes, inspection methods, and root cause analysis.
- Experience working with suppliers on product specifications, sampling, technical issues, and corrective actions.
- Strong analytical and problem-solving skills, with the ability to balance product quality, cost, and target margins.
- Good project management and communication skills, with the ability to coordinate NPD projects and work effectively with suppliers and internal teams.



