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Open nowPosted yesterday

Night Manager

MyCareersFuture96,520 open roles

Pay
SGD 3,500 – SGD 4,500 a month
Where
Central, Singapore
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Your applicationOpen nowNight ManagerMyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. MyCareersFuture postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted yesterday

MyCareersFuture median: 4 days open

The posting

The Night Manager provides general management support throughout the hotel, ensuring guest satisfaction, service excellence, safety, and smooth daily operations — with a primary focus on Front Office activities. This role is responsible for maintaining service standards, overseeing staff performance, and ensuring profitability and guest loyalty in line with Accor’s vision and values.

Key Responsibilities:

  • Provide management presence and operational support across all hotel departments, focusing on Front Office operations.
  • Ensure profitability by meeting departmental quantitative and qualitative targets.
  • Lead, motivate, and support the Front Office team to deliver high-quality guest service.
  • Champion and implement all Guest Experience initiatives within the property.
  • Ensure guests enjoy a seamless and pleasant stay from arrival to departure.
  • Maintain close relationships with guests throughout their stay to foster loyalty.
  • Anticipate guests’ needs and take proactive measures to meet them.
  • Handle and resolve guest complaints promptly when escalated beyond team members.
  • Monitor guest satisfaction through tools such as the Voice of the Guest (VOG) program, online reviews, surveys, and in-house feedback.
  • Uphold and actively demonstrate the Accor Vision and Values in daily operations.

Requirements:

  • Bachelor’s Degree or Diploma in Hospitality Management or equivalent
  • Minimum 3-5 years of relevant experience in a similar capacity
  • Previous leadership experience is an advantage
  • Service-oriented personality with a passion for hospitality
  • Experience with Opera PMS or similar property management systems
  • Strong interpersonal and problem-solving skills, with the ability to lead by example
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