The posting
Responsibilities
- Responsible for managing daily import and export operations for both air and ocean freight shipments, including FCL and LCL cargo.
- Plan, coordinate, and organize day-to-day operational activities to ensure efficient shipment execution.
- Work closely with customers, shipping lines, airlines, co-loaders, overseas agents, contractors, and internal stakeholders to ensure smooth operations and timely cargo movement.
- Coordinate and arrange cross-trade shipments, including communication with overseas offices, agents, and customers.
- Handle transshipment cargo arrangements and monitor shipment progress until final delivery.
- Prepare and process shipping documentation, including Air Waybills (AWB), Bills of Lading (B/L), Sea Waybills (SWB), Switch Bills of Lading, and other import/export-related documents.
- Familiar with Certificate of Origin (COO) applications, import/export permit declarations, customs requirements, and trade compliance procedures.
- Manage export consolidation planning and cargo allocation to optimize shipment efficiency.
- Liaise with carriers and vendors for booking arrangements, schedule coordination, and operational requirements.
- Monitor shipment status and proactively resolve operational issues or discrepancies to minimize delays.
- Verify operational costs, process billing, and ensure accurate cost and revenue updates in the system.
- Ensure all shipment events, milestones, and operational data are accurately and timely updated in the company system.
- Communicate operational discrepancies, service issues, or exceptions to the manager when necessary and provide appropriate solutions.
- Support customers with shipping documentation requirements, including Letter of Credit (L/C) shipment documentation and related compliance requirements.
- Possess knowledge of Bills of Lading, Sea Waybills, Switch B/L arrangements, and cross-trade shipment procedures.
- Ensure compliance with company SOPs, customer requirements, and regulatory guidelines.
- Perform other duties and responsibilities assigned by the Department Manager.
Requirements
- Strong knowledge of international freight forwarding, air and ocean import/export operations.
- Familiarity with cross-trade shipments, transshipment arrangements, and consolidation cargo.
- Experience in COO applications, import/export permit declarations, customs documentation, and trade compliance.
- Knowledge of L/C shipment documentation, SWB, Original B/L, and Switch B/L arrangements.
- Good communication, coordination, and problem-solving skills.
- Ability to work under pressure and manage multiple shipments simultaneously.



