The posting
Responsibilities
- Develop and implement operational strategies to achieve business growth, profitability and service objectives.
- Oversee the overall restaurant operations, including service, food production, staffing, procurement and inventory management.
- Monitor operating budgets, costs and financial performance, and implement measures to improve operational efficiency and profitability.
- Establish operational KPIs and review business performance, productivity and service standards to drive continuous improvement.
- Develop and maintain operational procedures, workflows and service standards to ensure consistent quality and customer satisfaction.
- Manage procurement, inventory and supplier performance to optimise costs and ensure adequate supply for daily operations.
- Lead, coach and develop management and supervisory teams to achieve operational and business objectives.
- Oversee food quality, food safety, workplace safety and compliance with relevant regulations and company policies.
- Identify operational improvement opportunities and support business development and expansion initiatives.
- Review operational issues and implement effective solutions to improve productivity, service quality and overall business performance.
- Lead cross-functional meetings and coordinate with relevant departments on business and operational matters.
- Ability to work under pressure, meet deadlines and work on weekends and public holidays when required.



