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Open nowPosted 26 days ago

Operation Manager

MyCareersFuture94,028 open roles

Pay
SGD 10,200 a Monthly
Where
Central, Singapore
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Your applicationOpen nowOperation ManagerMyCareersFuture · Central, Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 26 days ago

The posting

Job Description

We are looking for an experienced Operations Manager to oversee the day-to-day operations of our premium hair salon and ensure smooth, efficient and high-quality service delivery.

The successful candidate will be responsible for salon operations, staff management, customer experience, business performance and operational development.

Key Responsibilities

  • Oversee the daily operations of the hair salon and ensure smooth workflow.
  • Manage, supervise and coordinate salon staff and daily schedules.
  • Monitor staff performance, service standards and productivity.
  • Develop and implement operational procedures to improve efficiency.
  • Maintain high standards of customer service and client experience.
  • Monitor sales performance, service revenue and operational targets.
  • Support staff training, development and performance management.
  • Manage inventory, product usage and stock levels.
  • Coordinate with suppliers and ensure adequate salon supplies.
  • Handle customer feedback and resolve operational issues professionally.
  • Assist in developing marketing and promotional initiatives to support business growth.
  • Ensure compliance with company policies, workplace safety and salon operating standards.
  • Analyse business performance and recommend improvements to management.

Requirements

  • Minimum 5 years of relevant experience in salon, beauty, retail or service operations management.
  • Strong leadership and team management skills.
  • Experience managing daily business operations and staff.
  • Good understanding of customer service and sales performance.
  • Strong communication, organisational and problem-solving skills.
  • Ability to work in a fast-paced salon environment.
  • Experience in the hair and beauty industry will be an advantage.
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