The posting
11 Westside is looking for a hands-on and experienced Operations Manager to oversee daily restaurant operations, lead the team, and drive service and business performance.
Key Responsibilities
* Manage daily restaurant operations and ensure smooth service.
* Lead, train, schedule, and motivate the FOH team.
* Maintain high standards of service, food quality, cleanliness, and guest experience.
* Monitor sales, manpower, inventory, wastage, and operating costs.
* Support the GM in achieving revenue, cost, and P&L targets.
* Handle guest feedback and service recovery.
* Work closely with kitchen, bar, marketing, and management teams.
* Ensure compliance with company SOPs and Singapore F&B regulations.
* Support events, promotions, corporate bookings, and revenue-driving initiatives.
Requirements
* Minimum 4 years of F&B experience, including restaurant management experience.
* Mexican or Latin American restaurant experience preferred.
* Strong leadership and team-management skills.
* Good understanding of restaurant operations, cost control, inventory, and P&L.
* Knowledge of tequila, mezcal, cocktails, and bar operations is an advantage.
* Hands-on, energetic, commercially minded, and guest-focused.
* Able to work shifts, weekends, and public holidays.



