The posting
Job Responsibilities
- Oversee the daily operations of the retail stall to ensure smooth and efficient business operations.
- Maintain a high standard of retail cleanliness, hygiene and overall presentation to provide customers with a clean, comfortable and welcoming environment.
- Conduct regular checks to ensure the stall, service areas, equipment and surrounding areas are clean, tidy and properly maintained.
- Ensure products, displays and merchandise are neatly arranged and presented according to company standards.
- Monitor daily operations and promptly address any operational issues that may affect customer experience.
- Supervise and guide staff to ensure they follow company procedures, cleanliness standards and service requirements.
- Ensure adequate stock levels and coordinate replenishment where necessary to support daily operations.
- Monitor staff attendance, work performance and daily task completion.
- Handle customer feedback and assist in resolving operational or service-related issues professionally.
- Ensure compliance with workplace safety, food hygiene and company operational procedures where applicable.
- Coordinate with management and relevant departments on operational matters, maintenance issues and improvement initiatives.
- Identify areas for improvement and recommend practical measures to improve operational efficiency and customer satisfaction.
Job Requirements
- Minimum 2 years of relevant experience in retail operations, outlet operations, hospitality, F&B or a similar supervisory role.
- Candidates with supervisory or team-lead experience will be preferred.
- Strong knowledge of daily retail operations, cleanliness, hygiene and outlet presentation standards.
- Able to supervise, guide and coordinate staff to ensure daily operational tasks are completed efficiently.
- Good communication and interpersonal skills with the ability to work effectively with staff, customers and management.
- Strong organisational and time-management skills with the ability to manage multiple operational tasks.
- Able to identify operational issues and take appropriate action to resolve them promptly.
- Customer-oriented with a strong focus on maintaining a clean, comfortable and welcoming retail environment.
- Responsible, proactive and able to work independently with minimal supervision.、
- Willing to work retail operating hours, weekends and public holidays, where required.
- Comfortable working in a fast-paced retail environment.
- Basic computer skills and ability to maintain simple operational records and reports.
- Candidates who are able to communicate in English and/or other relevant languages will be an advantage.



