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Open nowPosted 9 days ago

Operation Support Specialist / Executive

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,000 a month
Where
Central, Singapore
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Your applicationOpen nowOperation Support Specialist / ExecutiveMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 9 days ago

The posting

Key Responsibilities:

Custom Clearance

  • Collaborate closely with internal departments, freight forwarders, agents, and other stakeholders to ensure timely, and compliant delivery of goods.
  • Communicate daily with Chinese speaking sender/consignee, freight forwarders, and agents to arrange and confirm shipping schedules, documentation, and delivery timelines.
  • Work with agent to obtain the necessary import permits and ensure all required documents are in place.
  • Prepare and verify all shipping documentation, including invoices, packing lists, commercial invoices, and bills of lading.
  • Track and follow up on shipments to ensure timely delivery and manage any issues or delays proactively.
  • Liaise with internal teams such as fleet team, and warehouse to ensure smooth logistics operations.
  • Maintain accurate records of shipments, costs, and documentation for audit and reporting purposes.
  • Performing duties such as collecting payment, monthly billing, and payment follow-up.
  • Manage daily tasks and any ad-hoc matters assigned by superior.

Customer Service Support

  • Responsible for the KPI indicators of the area in charge, have a strong execution;
  • Responsible for the handling of customer opinions such as escalation complaints;
  • Communication and coordination of problems between stations and customers;
  • Customer relationship maintenance, telephone call back or visit customers, record and analyze customer needs and problems and timely feedback to improve customer satisfaction.

Requirements

  • Minimum diploma in Supply Chain Management or relevant fields;
  • 1–2 years of experience in logistics or administrative roles;
  • Able to work 5.5days. Will be flexible arrangement after probation;
  • Have a good sense of service and teamwork, strong ability to withstand pressure;
  • Able to speak, read and write in Chinese is a MUST to liaise with Chinese stakeholders;
  • Proficient in MS office application is also a MUST;
  • Able to start work on short notice will be an advantage.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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