The posting
WHAT YOU'LL GET
- 🧑💼 5 Days Work Week
- 🏥 Medical & Insurance Benefits
- 🌱 Career Growth & Training Opportunities
- 🚌 Company Transport (Pasir Ris MRT ↔ Office)
- 🎂 Birthday Benefits - Birthday Vouchers & Birthday Leave
DUTIES & RESPONSIBILITIES
- This role supports day to day Ocean, Air and Road Freight operations
- Shipment planning consists of Air, LCL, FCL, Breakbulk etc
- Haulage arrangements
- Customs clearance declaration
- Work closely with internal departments to coordinate customer’s shipments
- Handling Import and Export shipments & documentation from A to Z
- Troubleshooting and attending to customer complaints/disputes/ ministry/ official authority
- Ensure all enquirers are responded to within the shortest possible time frame
- To obtain pricing and generate complete/competitive quotation base on customer’s requirements
- Follow up with customer, overseas agents and overseas offices on quotations/ proposal and negotiate to a closure
- Collaborate with Sales and Commercial on maintenance of customers
- Monitor billing and ensure timely invoicing
- Involvement in ad-hoc duties and assignments may be required from time to time
REQUIREMENTS
- Relevant Freight Forwarding Experience - Candidates with relevant freight forwarding experience, particularly those with Ocean Freight exposure will be preferred
- Customer-focused – Build strong, long-term customer relationships while identifying business growth and improvement opportunities
- Analytical – Assess situations strategically to identify opportunities for growth and improvement
- Multitasking – Prioritize and manage multiple tasks effectively to meet deadlines
- Effective communicator – Communicate clearly and promptly to achieve desired outcomes and minimize communication gaps
- Innovative – Develop creative, practical and alternative solutions to address challenges
- Detail-oriented – Demonstrate accuracy and thoroughness in planning and executing tasks effectively
- Risk management – Identify potential risks, implement appropriate mitigation measures and ensure compliance with company policies
- Singaporeans and Permanent Residents are preferred
- Open to fresh graduates and candidates with preferably 2–3 years of relevant working experience



