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Open nowPosted today

Operations Executive (Food & Beverage)

MyCareersFuture94,028 open roles

Pay
SGD 3,050 – SGD 3,150 a month
Where
Central, Singapore
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Your applicationOpen nowOperations Executive (Food & Beverage)MyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted today

The posting

About us

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

About the role

Operations Executive plays a vital role in the smooth daily functioning of the hotel by coordinating and supervising operational departments including Food & Beverage, Front Office and Security. Act as a key support to the Senior Operations Manager / Operations Manager, this role combines hands-on involvement, supervisory leadership, and a keen eye for details to ensure all aspects of the guest experience meet the highest standards.

Designed for individuals with a passion for hospitality and service, this position offers a strong foundation in hotel operations and is ideal for those aspiring to become future hospitality leaders.

Responsibilities:

  • Handle daily operations across Food & Beverage (F&B), Front Office, and Security departments to ensure seamless guest experiences and operational efficiency.
  • Oversee service delivery, team performance, hygiene standards, and setup for events, meetings, and group functions
  • Coordinate closely with Culinary and F&B teams to maintain timely communication, outlet readiness, inventory control, and presentation standards.
  • Manage check-in/check-out, Service Centre operations, VIP arrivals, and personalized requests, ensuring accuracy and hospitality excellence.
  • Monitor lobby presentation, team grooming, and coordinate concierge functions such as transportation, tours, and special arrangements.
  • Address and resolve guest complaints or special request promptly, escalating when necessary.
  • Supervise security shift activities, ensuring all patrol, surveillance, and emergency procedures are followed in line with safety protocols.
  • Ensure security teams are briefed on VIPs, special events, and high-risk zones; participate in drills and support incident response.
  • Review and act on incident reports, collaborate with relevant teams during emergencies, and assist with enforcing safety and evacuation procedures.
  • Prepare and maintain accurate operational reports and logs for management review.
  • Ensure full compliance with Standard Operating Procedures (SOPs), brand guidelines, and health & safety regulations.
  • Identify service gaps and recommend workflow improvements, supporting the implementation of new initiatives to enhance efficiency and guest satisfaction
  • Contribute to the training and onboarding of new employees through effective On-the-Job Training (OJT) and continuous support.
  • Perform other duties as assigned by management.
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