The posting
Looking for a hands-on operations role within a healthcare environment? Join a dynamic ward operations team where you’ll play an important role in coordinating daily operations, supporting frontline staff and ensuring smooth service delivery across the wards.
What You’ll Be Doing
- Oversee the day-to-day operations of the Ward Service Associate (WSA) team together with the Ward Supervisor.
- Coordinate and manage the deployment of WSAs across different ward operations and work patterns.
- Ensure service standards are consistently maintained and patients’ nutrition and dietary requirements are met.
- Work closely with the Nursing team and other stakeholders to ensure smooth and efficient ward operations.
- Monitor inventory and ensure sufficient supplies are available for daily ward operations.
- Provide guidance and support to WSAs, ensuring tasks are carried out effectively and according to operational requirements.
- Take ownership of operational issues and work towards practical solutions in a timely manner.
- Lead and support quality improvement initiatives to enhance operational efficiency and service standards.
- Build positive working relationships across different levels of staff and functions.
- Carry out other operational and ad hoc duties as required.
What We’re Looking For
- Bachelor’s Degree or equivalent qualification, with relevant experience in operations, service, healthcare or a related environment.
- Junior candidates with a positive attitude and strong willingness to learn may be considered.
- Hands-on, practical and comfortable working in a fast-paced operational environment.
- Strong organisational skills with good attention to detail.
- Proactive, resourceful and able to work independently.
- Good problem-solving and leadership abilities, with the confidence to guide a frontline team.
- Strong interpersonal and communication skills with the ability to work effectively with nursing and operational teams.
- A positive, service-oriented mindset and willingness to take ownership of responsibilities.
Interested? Send your updated CV to [email protected].
Leon Leong De Cong R1551708 Recruit Express Pte Ltd EA License No. 99C4599



