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Open nowPosted 23 days ago

Operations Manager

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 5,250 a month
Where
Central, Singapore
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Your applicationOpen nowOperations ManagerMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 23 days ago

The posting

Operations Manager

We are looking for an experienced and hands-on Operations Manager to oversee the day-to-day operations of our livehouse and ensure the venue operates smoothly, safely and efficiently.

The Operations Manager will coordinate front-of-house operations, service teams, performers, security, housekeeping and other operational functions. The successful candidate should be comfortable working in a fast-paced entertainment and hospitality environment and capable of resolving operational issues independently.

Key Responsibilities

  • Oversee daily venue operations and ensure smooth coordination between departments
  • Manage opening, operating and closing procedures
  • Coordinate front-of-house, reception, service, security, housekeeping and other operational teams
  • Ensure adequate manpower deployment and operational readiness for each shift
  • Monitor customer service standards and overall guest experience
  • Handle operational issues, customer escalations and incidents professionally
  • Coordinate with F&B, kitchen, entertainment, stage and technical teams
  • Ensure venue cleanliness, safety and operational standards are maintained
  • Assist with staff scheduling, attendance and manpower planning
  • Monitor compliance with internal procedures, safety requirements and applicable regulations
  • Coordinate maintenance, contractors and operational suppliers where necessary
  • Support events, private functions and special programmes
  • Prepare operational reports and recommend improvements to management
  • Perform other operational duties as required by management

Requirements

  • Relevant experience in hospitality, F&B, entertainment, nightlife, events or venue operations
  • Prior supervisory or management experience preferred
  • Strong leadership, organisation and problem-solving skills
  • Able to manage multiple departments and priorities simultaneously
  • Good communication and interpersonal skills
  • Customer-service oriented with the ability to handle difficult situations professionally
  • Comfortable working evenings, weekends and public holidays according to the venue's operating schedule
  • Able to work independently and make sound operational decisions
  • Knowledge of workplace safety and venue operations will be an advantage
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