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Open nowPosted 14 days ago

Operations Manager

MyCareersFuture94,028 open roles

Pay
SGD 3,800 – SGD 4,850 a month
Where
Singapore
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Your applicationOpen nowOperations ManagerMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 14 days ago

The posting

What Will You Be Doing?

We are looking for an experienced and hands-on Cleaning Operations Manager to lead our cleaning operations and ensure consistent service quality across client sites.

You will oversee the operations team, manage manpower deployment, maintain strong client relationships and drive improvements in service standards, productivity and operational efficiency.

Job Responsibilities

  • Lead and manage cleaning supervisors, operations executives, floaters and cleaners.
  • Plan manpower deployment and ensure adequate coverage across all client sites.
  • Conduct site inspections and audits to maintain cleaning and service standards.
  • Manage service commencement, site mobilisation and operational transitions.
  • Attend client meetings and resolve service enquiries, complaints and escalations promptly.
  • Monitor staff attendance, performance, discipline and training requirements.
  • Develop work schedules, cleaning checklists and operational procedures.
  • Ensure that cleaning activities comply with workplace safety, regulatory and company requirements.
  • Monitor operational costs, equipment, cleaning supplies and inventory.
  • Work closely with the Sales and HR teams on new contracts, manpower requirements and employee matters.
  • Investigate and report operational incidents, service failures and workplace injuries.
  • Recommend improvements to service quality, productivity and client satisfaction.
  • Provide operational support during manpower shortages or urgent situations.
  • Perform other operational duties and projects as assigned.

Requirements

  • Diploma or higher qualification in Operations Management, Facilities Management, Business Administration or a related field.
  • At least 3 years of relevant operations experience, preferably within the cleaning, facilities management or environmental services industry.
  • Prior experience leading supervisors and frontline employees.
  • Strong manpower planning, problem-solving and decision-making abilities.
  • Good customer service, communication and interpersonal skills.
  • Able to manage multiple sites and respond effectively to operational issues.
  • Independent, responsible and willing to take ownership.
  • Proficient in Microsoft Office applications and comfortable using operational systems.
  • Able to work collaboratively across departments.
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  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

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  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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