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Open nowPosted 23 days ago

Operations Manager

MyCareersFuture94,028 open roles

Pay
SGD 8,000 – SGD 9,000 a month
Where
West, Singapore
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Your applicationOpen nowOperations ManagerMyCareersFuture · West, Singapore

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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 23 days ago

The posting

Job Description

The Operations Manager is responsible for overseeing the overall day-to-day operations of a food manufacturing facility, ensuring production efficiency, manpower optimisation, food safety compliance, cost control and timely fulfilment of customer requirements.

The role requires the ability to manage a fast-paced, multi-B2B food manufacturing environment, overseeing multiple customer accounts with different products, specifications, order volumes and delivery requirements.

Key Responsibilities

  • Oversee daily food manufacturing and production operations across multiple departments.
  • Ensure production targets, order quantities and delivery timelines are achieved.
  • Manage and coordinate production schedules based on customer orders and business requirements.
  • Oversee operational requirements for multiple B2B customers simultaneously.
  • Ensure different B2B customer specifications, packaging, labelling, quantity and delivery requirements are correctly fulfilled.
  • Manage changing customer demands, urgent orders, promotional volumes and peak production periods.
  • Plan manpower requirements and ensure efficient deployment of employees across production areas and shifts.
  • Monitor manpower productivity, attendance, overtime and operational efficiency.
  • Coordinate closely with Production, QA, Warehouse, Logistics, Procurement, Maintenance, R&D, Sales/Business Development and HR.
  • Ensure sufficient raw materials, packaging materials, manpower and production capacity are available to support operations.
  • Monitor production output, productivity, wastage, yield, downtime and operational costs.
  • Identify production bottlenecks and implement improvements to enhance productivity and workflow.
  • Reduce unnecessary overtime, wastage, rework and production losses.
  • Support the onboarding and operational setup of new B2B customers.
  • Assess production capacity and operational feasibility for new customer accounts.
  • Coordinate new product trials and commercial production launches.
  • Ensure operations comply with company SOPs, GMP, food hygiene and food safety requirements.
  • Work closely with QA to support HACCP, SFA, BRCGS, ISO or other applicable food safety requirements.
  • Support customer, regulatory and certification audits.
  • Investigate operational issues, production errors, customer complaints and non-conformities.
  • Conduct root-cause analysis and implement corrective and preventive actions.
  • Coordinate with Maintenance on equipment breakdowns and preventive maintenance.
  • Identify opportunities for automation, process improvement and operational cost savings.
  • Monitor operational KPIs and provide regular reports to Management.
  • Highlight manpower shortages, production capacity constraints, customer fulfilment risks and other operational concerns.
  • Lead and guide supervisors, team leaders and operational employees.
  • Perform other operational duties and projects assigned by Management.

Requirements

  • Diploma or Degree in Food Science, Food Technology, Manufacturing, Operations Management, Engineering, Business Management or a related discipline.
  • Preferably 5 years or more of experience in food manufacturing, production or operations.
  • Prior supervisory or managerial experience in a food manufacturing environment is preferred.
  • Experience managing multiple B2B customer accounts and operational requirements is highly preferred.
  • Able to manage multiple customer orders, production schedules and competing deadlines simultaneously.
  • Strong understanding of food manufacturing and production processes.
  • Knowledge of GMP, HACCP, food hygiene and food safety requirements.
  • Familiarity with SFA requirements and food safety management systems such as BRCGS or ISO will be an advantage.
  • Strong production planning and manpower planning skills.
  • Good understanding of production productivity, yield, wastage and cost control.
  • Able to manage a sizeable operational workforce across different departments or shifts.
  • Strong leadership and people-management skills.
  • Good problem-solving, analytical and decision-making abilities.
  • Able to handle operational issues independently and work effectively under pressure.
  • Strong cross-functional coordination and communication skills.
  • Good customer and commercial awareness, particularly within a B2B manufacturing environment.
  • Able to adapt quickly to changing production volumes and customer requirements.
  • Experience with continuous improvement, automation or process optimisation will be an advantage.
  • Proficient in Microsoft Office and comfortable using ERP, production, inventory or workforce management systems.
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