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Open nowPosted 21 days ago

Operations Manager

MyCareersFuture94,028 open roles

Pay
SGD 4,500 – SGD 6,000 a month
Where
Central, Singapore
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Your applicationOpen nowOperations ManagerMyCareersFuture · Central, Singapore

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 21 days ago

The posting

Company Overview

Medlink Healthcare Group (MHG) Pte Ltd, established in 2017, provides Medical Training Courses, Emergency and Non-Emergency Patient Transport, Ambulance Services, Industrial Emergency Coverage and Event Coverage, aiming to enhance healthcare quality affordably.

Job Summary

We seek a hands-on operational leader to manage Medical Services operations, ensuring efficient manpower deployment, cost control, service delivery, and continuous operational improvement.

Responsibilities

  • Lead sizeable frontline, field-based, or shift-based operations to achieve operational goals.
  • Develop and execute manpower planning, rostering, and workforce optimisation strategies to maximise efficiency.
  • Manage operational costs and control overtime to meet budget targets.
  • Supervise and coach supervisors and frontline teams to enhance performance and accountability.
  • Establish, monitor, and analyse operational KPIs to drive data-informed decision-making.
  • Conduct site visits, inspections, and operational audits to ensure compliance and identify improvement areas.
  • Identify operational inefficiencies and implement practical solutions to enhance service delivery.
  • Make decisions grounded in operational data, evidence, and financial considerations.
  • Take ownership of operational issues and lead them through to resolution.
  • Balance operational discipline with effective people management to maintain team engagement.
  • Engage directly with crews, inspect vehicles, challenge inefficient practices, and hold supervisors accountable to maintain high standards.

Required competencies and certifications

  • Minimum 5 years of relevant operations management experience in frontline, field-based, or 24/7 environments.
  • Experience in healthcare, ambulance/emergency services, logistics, transport, security, facilities management, aviation, or other manpower-intensive 24/7 operations.
  • Proven skills in manpower planning, rostering, and workforce optimisation.
  • Strong experience in operational cost control, budgeting, and resource utilisation.
  • Demonstrated ability to lead supervisors and frontline teams, including performance management and accountability.
  • Proficient in analysing data to identify inefficiencies and drive operational improvements.
  • Experience managing operational KPIs, ensuring SOP compliance, and conducting ground-level inspections and audits.
  • Hands-on, results-oriented approach with strong ownership and collaboration with frontline teams and management.
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