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Open nowPosted 23 days ago

Operations & Sales Manager

MyCareersFuture94,028 open roles

Pay
SGD 8,500 – SGD 12,000 a month
Where
Central, Singapore
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Your applicationOpen nowOperations & Sales ManagerMyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 23 days ago

The posting

Role Overview

Lead day-to-day workshop operations while driving front-end revenue. This role oversees customer inquiries, vehicle inspections, sales consultations, team scheduling, and quality assurance for vinyl wraps, paint protection film (PPF), and detailing services.

Key Responsibilities

Sales & Business Development

  • Handle inbound inquiries across WhatsApp, social media, phone, and walk-ins.
  • Perform vehicle walk-arounds, assess paint condition, recommend suitable film options (vinyl color change, satin/gloss PPF, ceramic coating), and close sales.
  • Prepare quotations, invoices, and payment receipts; manage upselling and package cross-selling.
  • Build partnerships with car dealerships, fleet owners, automotive clubs, and corporate accounts.
  • Monitor monthly sales targets and run targeted promotions or seasonal campaigns.

Operations & Workshop Management

  • Schedule installations and manage daily job allocations across vehicle wrappers and prep technicians.
  • Enforce strict quality control standards at prep, disassembly, application, and final curing stages before customer handover.
  • Manage raw material inventory (vinyl rolls, PPF, tint films, tools, cleaning solutions) and minimize material wastage.
  • Coordinate vehicle intake and handover protocols, including pre-job and post-job photographic inspection reports.
  • Maintain workplace cleanliness, dust-free installation bays, and workshop safety standards.

Team Leadership & Customer Service

  • Supervise, mentor, and track performance of wrap installers and detailing crew.
  • Resolve customer feedback, warranty claims, and aftercare questions professionally.
  • Oversee aftercare briefings and follow-up schedules to maximize repeat business and referral rates.

Requirements

  • Proven experience in sales, service advising, or operations within the automotive aftermarket, car wrapping, PPF, or detailing sector.
  • Solid technical understanding of vinyl wrap films (e.g., 3M, Avery Dennison, Inozetek) and PPF applications.
  • Strong communication and closing skills; customer-service oriented with high attention to detail.
  • Able to manage job flow in a fast-paced workshop environment.
  • Valid driver's license (comfortable handling various passenger and performance vehicles).
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