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Open nowPosted 30 days ago

Operations Support Engineer (AWS)

MyCareersFuture94,028 open roles

Pay
SGD 6,000 – SGD 8,500 a month
Where
Central, Singapore
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Your applicationOpen nowOperations Support Engineer (AWS)MyCareersFuture · Central, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

Location: Central (Hybrid) Job Type: Full-Time Contract (Renewable basis)

Key Responsibilities

  • Monitor and analyse production and non-production environments to ensure optimal system performance, availability, and reliability.
  • Work with application teams, solution architects, security teams, and vendors to implement continuous improvement initiatives.
  • Support the setup and operation of AWS environments for AI-related use cases.
  • Manage application and security incidents, perform root cause analysis, coordinate resolution, and ensure compliance with SLA requirements.
  • Develop and maintain operational procedures, runbooks, and documentation to support audit and governance requirements.
  • Manage day-to-day operational activities, analyse performance metrics, and provide status and progress reports to stakeholders and management.
  • Implement and maintain security controls, including privileged access management across test and production environments.
  • Establish full-stack monitoring across application and infrastructure layers using APM and cloud-native monitoring tools.
  • Identify opportunities for process automation to reduce downtime and operational errors.
  • Support 24/7 operations in collaboration with internal teams and external vendors.

Requirements

  • Proven experience in IT Operations, Production Support, Cloud Operations, or a similar role.
  • Experience with incident, problem, and change management, preferably using ITSM tools such as Zendesk, ServiceDesk, or similar platforms.
  • Hands-on experience with AWS, Azure, GCP, GCC, or other cloud environments.
  • Familiarity with application and infrastructure monitoring tools, including AWS CloudWatch or equivalent APM solutions.
  • Experience with automation and Infrastructure-as-Code tools such as Terraform and Ansible would be advantageous
  • Good understanding of Agile, DevOps, CI/CD, information security, and operational best practices.
  • Strong troubleshooting, analytical, stakeholder management, and communication skills.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elaine Wong (Zoe) - R26162114

ScienTec Consulting Pte Ltd - 11C5781

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