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Open nowPosted today

Operations Support Engineer (GovTech’s Optical CMS)

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 5,500 a month
Where
Central, Singapore
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Your applicationOpen nowOperations Support Engineer (GovTech’s Optical CMS)MyCareersFuture · Central, Singapore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted today

The posting

Role Purpose

Responsible for hands-on website maintenance, enhancement implementation and production support services.

Key Responsibilities

Website Maintenance & Enhancement

  • Perform day-to-day website maintenance activities.
  • Execute content updates and minor enhancements.
  • Implement approved enhancements, including template changes, component improvements and feature updates.

CMS Administration

  • Administer and support website content updates on GovTech’sOptical CMS.
  • Assist with CMS upgrades, patching activities and compatibility assessments.

Production Support

  • Monitor website performance.
  • Troubleshoot and resolve production issues.
  • Conduct defect fixing, preventive maintenance and optimisation activities.
  • Respond to incidents within agreed service levels.

Testing Support

  • Support SIT activities.
  • Support UAT activities.
  • Perform post-deployment verification tasks.

Security & Compliance

  • Partner with the Project Manager to address security issues within required timelines.
  • Ensure compliance with ICT security policies, DSS requirements, IM8 requirements, data protection obligations and audit requirements.
  • Analyse, remediate, test and close vulnerabilities identified through VAPT exercises, security scans, audits and security advisories.
  • Support validation and verification of remediation measures within required timelines.

Documentation & Reporting

  • Maintain accurate records of completed work.
  • Support reporting and operational documentation requirements.

Relevant Experience

  • Hands-on experience supporting GovTech’sOptical CMS environments.
  • Experience providing website operations and maintenance support.
  • Experience in troubleshooting, incident management, system monitoring, deployments, releases and enhancement implementation.
  • Experience supporting Sitefinity or Sitecore websites hosted on a Government Content Website Platform(CWP) will be advantageous.
  • Experience remediating web application vulnerabilities and VAPT findings, including verification of implemented fixes, will be advantageous.
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