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Open nowPosted 8 days ago

Operations Support Executive (Up to $4,000) #NJN

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 4,000 a month
Where
Singapore
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Your applicationOpen nowOperations Support Executive (Up to $4,000) #NJNMyCareersFuture · Singapore

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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 8 days ago

The posting

Working location: Ubi Road

Working hours: Mon to Fri, 8am to 530pm

Key Responsibilities

1. Operations Coordination & Department Support

  • Provide day-to-day operational and administrative support to the Operations Department.
  • Coordinate operational documentation, customer administrative requests and follow-up matters.
  • Maintain operational records, trackers, filing systems and departmental documentation.
  • Compile information and support the preparation of operational reports and updates.
  • Monitor assigned action items and follow up with relevant stakeholders to support timely completion.
  • Support departmental projects, business continuity requirements and other operational priorities.

2. Billing Coordination & Documentation Follow-up

  • Prepare and process invoices, debit notes, credit notes and approved billing adjustments.
  • Verify supporting documents for accuracy, completeness and proper authorization before submission.
  • Coordinate with Operations, Sales, Finance and customers on billing documentation and follow-up matters.
  • Assist in resolving billing discrepancies and responding to billing-related enquiries.
  • Support month-end billing, reconciliation and reporting activities.
  • Maintain complete and auditable billing records and supporting documents.

3. Fleet Administration & Road Tax Tracking

  • Coordinate and process vehicle road tax renewals and payments in accordance with approved procedures.
  • Maintain road tax due-date records, renewal schedules and supporting documentation.
  • Follow up on outstanding fleet-related documents and ensure records are updated promptly.
  • Support other fleet administration matters assigned by the Reporting Officer.

4. Chauffeur Deployment Coordination

  • Coordinate chauffeur driver assignments and deployment based on operational and customer requirements.
  • Maintain accurate assignment, deployment and change records.
  • Communicate deployment arrangements and changes to relevant stakeholders promptly.
  • Assist in monitoring operational coverage and escalate potential gaps to the Reporting Officer.
  • Support ad-hoc chauffeur coordination requirements where necessary.

5. Governance, Records & Audit Support

  • Maintain departmental Standard Operating Procedures, forms, records and controlled documents.
  • Support internal and external audit requirements through timely retrieval and organization of records.
  • Assist in tracking follow-up actions arising from audits, reviews or internal control requirements.
  • Apply proper records management, document retention and confidentiality practices.
  • Support departmental compliance and data protection activities as directed.

6. Department-level People Coordination Support

  • Coordinate department-level training nominations, registrations, attendance records and related administration where required.
  • Support onboarding arrangements and departmental orientation for new employees.
  • Assist with department welfare, engagement and communication activities where required.
  • Liaise with Human Resources on employee-related administrative matters, with policy and functional ownership remaining with Human Resources.

7. Sustainability Support

  • Support company or workplace sustainability initiatives, including Eco Office activities, where required.
  • Maintain relevant departmental records or coordinate activities only when assigned.
  • Undertake formal ECO-related responsibilities only if separately appointed by Management.

8. Digitalization & Continuous Improvement

  • Support approved digitalization, automation and process improvement initiatives within Operations.
  • Maintain operational databases, trackers, dashboards and reporting tools.
  • Assist in User Acceptance Testing and system implementation activities.
  • Support the adoption of approved Microsoft 365, Copilot and other digital solutions.
  • Identify and propose practical opportunities to improve workflow efficiency, accuracy and service delivery.

9. Other Duties

  • Perform other duties and responsibilities assigned by the Reporting Officer or Management from time to time.
  • Support cross-functional initiatives and changing departmental priorities as business needs evolve.

Requirements

  • Diploma in Business Administration, Operations Management, Business Studies, Finance or a related discipline.
  • At least 2 years of relevant experience in operations support, administration, billing coordination, customer service or a related function.
  • Experience in fleet operations, transport, automotive, rental, leasing or a service-oriented environment will be advantageous.
  • Data Protection Officer certification or relevant data protection knowledge is an added advantage and is not a mandatory requirement.

Jessica Nguyen Huynh Thanh Truc

CEI Reg. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

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