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Open nowPosted 29 days ago

Optical / Network Operations Engineer

MyCareersFuture94,028 open roles

Pay
SGD 4,500 – SGD 7,500 a month
Where
Central, Singapore
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Your applicationOpen nowOptical / Network Operations EngineerMyCareersFuture · Central, Singapore

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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Responsibilities:

  • Work in conjunction with cross-functional teams to enhance service delivery and troubleshoot any OTN-related issues.
  • Troubleshooting of Optical devices such as Ciena 6500 and Infinera GX40 in Hut, PoPs and Datacenter.
  • Handle dark fiber maintenance and any other queries raised by OSP
  • Day-to-day activities involve working on multiple vendor troubleshooting various software and hardware issues
  • Support team in handling optical devices for any incidents such as hardware failure, power outage, major fiber event and etc.
  • Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
  • Work with ISP/vendors on fixing any issues related to the network, such as RMA process and fiber repair.
  • Knowledgeable on performing and reading the analysis/outcome of the OTDR testing.
  • Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.Perform fault isolation based on the troubleshooting outcome.
  • Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.Manage and escalate critical events while communicating clearly and concisely.
  • Document and optimize operational processes and procedures.Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
  • Document and follow RMA processes and procedures for all relevant vendors.
  • Work cross-functionally and cross-regionally with other optical and network operational support teams. Some weekend work may be required.

Required Qualifications/Skills:

  • Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
  • Builds productive internal and external working relationships.
  • Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies
  • Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
  • Working knowledge of ROADM, coherent transponders and long-haul operation optical networks
  • Understanding of Optical layer (L0/L1) traffic reliability configurations using Protection and/or Restoration schemes including pros/cons
  • Knowledge on DWDM device, its component and familiar with the CLI command.
  • Knowledge of Dark fiber testing and light level testing.
  • Knowledge of Network and Networking protocols.
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