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Open nowPosted 31 days ago

Order Fulfilment Specialist (Contract, MNC) #HYN

MyCareersFuture94,028 open roles

Pay
SGD 3,000 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowOrder Fulfilment Specialist (Contract, MNC) #HYNMyCareersFuture · Central, Singapore
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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 31 days ago

The posting

Primary Responsibilities

  • Prepare and prioritize customer orders to ensure a continuous and balanced workflow for the Order Processing team.
  • Process customer orders accurately and efficiently in accordance with established procedures and service level agreements (SLAs).
  • Verify order information including product availability, pricing, customer details and shipping requirements prior to processing.
  • Monitor order queues and coordinate with Logistics to maintain smooth order flow throughout the day.
  • Update order status accurately within the Order Management System.
  • Identify and resolve routine order discrepancies, escalating complex issues where necessary.
  • Coordinate closely with Customer Service, Warehouse and Logistics to ensure timely order fulfilment.
  • Support inventory reconciliation and order verification activities where required.
  • Identify workflow bottlenecks and recommend process improvements to enhance operational efficiency.
  • Prepare, pack and organise completed orders for dispatch.
  • Coordinate with external delivery providers and act as the point of contact for delivery-related matters.
  • Ensure special delivery requests and urgent deliveries are fulfilled accordingly.
  • Handle ad-hoc collection and delivery requests, including internal document runs and banking activities where required.
  • Work collaboratively with Order Processing, Customer Service, Logistics, Warehouse, Sales and Finance teams.
  • Ensure compliance with company policies, quality standards and operational procedures.
  • Maintain accurate operational records and documentation.
  • Support business continuity by providing operational assistance during peak periods or manpower shortages.
  • Participate in cross-training initiatives to broaden operational capabilities.
  • Undertake any other duties assigned by the supervisor

Requirement:

  • At least 2 years of experience in order fulfilment, processing, logistics or supply chain.
  • Strong attention to detail and accuracy
  • Good organizational and time management skills
  • Ability to work in a fast-paced environment

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

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