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Open nowPosted 4 days ago

Order Processing Executive - Customer Service

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 3,500 a month
Where
East, Singapore
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Your applicationOpen nowOrder Processing Executive - Customer ServiceMyCareersFuture · East, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.6%30 days
This job: posted 4 days ago

The posting

Key Responsibilities:

  • Process customer Purchase Orders (POs), verify order details, and create Sales Orders in the ERP system (Dynamics 365 Business Central).
  • Handle customer enquiries and provide sales support, including order status, delivery schedules, product issues, and complaint resolution.
  • Coordinate with Planning, Warehouse, and logistics providers to ensure timely order fulfilment, shipment, and delivery.
  • Prepare and maintain sales and shipping documents, including Delivery Orders (DOs), Sales Invoices, Debit Notes, Credit Notes, and export documentation.
  • Monitor sales backlog, outstanding orders, customer payments, and shipment progress to ensure smooth order execution.
  • Coordinate freight arrangements, duty & tax payment requests, and Return Material Authorization (RMA) activities.
  • Maintain accurate sales records, reports, customer data, and document filing.
  • Perform data entry and other duties or projects as assigned.

Job Requirement:

  • Diploma, Higher NITEC, or equivalent qualification in Business Administration, Sales, or a related discipline.
  • Proficiency in English and Mandarin is required to handle business correspondence, quotations, service updates and follow-up communication with an existing group of customers who primarily communicate in Mandarin.
  • 1–2 years of relevant experience in customer service, order management, sales coordination, logistics, or a similar role.
  • Candidates should have hands-on experience managing customer enquiries and supporting the end-to-end order fulfilment process, including order processing, delivery coordination, shipment tracking, and complaint resolution.
  • Experience using an ERP system is an advantage.
  • Strong communication and interpersonal skills.
  • Good organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Meticulous, responsible, and able to work independently as well as in a team.
  • Positive attitude with strong problem-solving and customer service skills.
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