The posting
Your key responsibilities will include:
- Attend to patient enquiries over the counter to provide information on clinic services for Chinese Medicine
- Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
- Liaise with medical teams and patients in making appointments across different medical specialties / clinics / inpatient within the Group
- Assist doctors and nurses in basic clinical tasks when required
- Collate laboratory and radiology results for doctor's review and follow up
- Perform daily billings and accurate transactions, including closing of accounts
Job requirements
- Minimum ‘O’ Level / NITEC / Diploma in any discipline with 1–2 years of clinic experience preferred
- Ability to multitask, stay organized, and collaborate effectively in teams
- Strong customer service and front-line communication skills
- Comfortable working in a dynamic, fast-paced environment
- Knowledge of Mandarin to communicate effectively with patients in the Chinese Medicine Clinic
- Candidates without prior experience are welcome to apply



