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Open nowPosted 16 days ago

Patient Service Officer - East

MyCareersFuture94,028 open roles

Pay
SGD 1,800 – SGD 3,000 a month
Where
Singapore
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Your applicationOpen nowPatient Service Officer - EastMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 16 days ago

The posting

At Raffles Medical Group, you will be part of a team committed to delivering high-quality healthcare experiences to a broad spectrum of patients and clients. We strive to create an environment where team members inspire one another, are encouraged to achieve their best, and share success together.

Job Responsibilities:

  • Attend to patient enquiries at the counter and provide information on clinic services.
  • Update patient registration details and process medical records in accordance with standard operating procedures and clinic guidelines.
  • Liaise with medical teams and patients to arrange appointments across different medical specialties and clinics within the Group.
  • Assist doctors and nurses with basic clinical tasks when required.
  • Collate laboratory and radiology results for doctors’ review and follow up accordingly.
  • Perform daily billing and ensure accurate transactions, including closing of accounts.
  • Support smooth clinic operations and provide excellent front-line patient service.

Job Requirements:

  • Minimum GCE ‘O’ Level, NITEC, or Diploma in any discipline.
  • At least 1 to 2 years of working experience in a clinic setting is preferred.
  • Meticulous, organized, and able to multitask effectively.
  • Good customer service and front-line communication skills.
  • Able to work well in a team and in a dynamic, fast-paced environment.
  • Computer literate, with the ability to use MS Word, MS Excel, and patient registration systems.
  • Must be able to commit to shift work, including weekends and Public Holidays, based on a rostered schedule.

Why Join Us:

  • Be part of a leading healthcare group in Singapore.
  • Gain exposure to front-line healthcare operations.
  • Work in a supportive and team-oriented environment.
  • Opportunities to learn and grow within the organization.
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