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Open nowPosted 28 days ago

Patient Service Officer

MyCareersFuture94,028 open roles

Pay
SGD 2,100 – SGD 2,900 a month
Where
Central, Singapore
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Your applicationOpen nowPatient Service OfficerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 28 days ago

The posting

We are looking for a Patient Service Officer (PSO) to join our Admissions & Discharge Services (Day Surgery) team on a six-month contract. The successful candidate will be responsible for the following duties, including but not limited to:

Job Description:

  • Generate bill estimate and provide financial counselling to patient/next of kin.
  • Advise patient on MediSave / MediShield / Integrated Shield / Corporate insurances.
  • Scan and archive documents.
  • Escalate patient’s financial issues to supervisor for advice &support.
  • Data entry of all charges and information into the system.
  • Present and explain bill breakdown to patient.
  • Execute payment collections.
  • Manage customers’ enquiry/feedback, escalate to supervisor if required.
  • Work closely with other department to ensure smooth and seamless experience for patients.
  • Mending general email enquiries daily.
  • Perform any other tasks as assigned by superiors.

Job Requirements:

  • Minimum NITEC or GCE N/O/A Level qualification.
  • Prior experience in the healthcare industry is preferred; candidates with at least 2 years of relevant experience will have an added advantage.
  • A positive and proactive individual with strong analytical, communication, and interpersonal skills.
  • Possess good verbal and written English language.
  • Bilingual proficiency is an advantage.
  • A team player who collaborates effectively with colleagues across departments.
  • Able to multitask and work efficiently in a fast-paced environment.
  • Proficient in Microsoft Office applications (e.g. Excel and Word).
  • Able to commit to a 5.5 day work week.
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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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