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Open nowPosted yesterday

Perm Insurance Customer Service Executive (Live Chat / Emails) #BLM

MyCareersFuture94,028 open roles

Pay
SGD 4,000 – SGD 5,000 a month
Where
Central, Singapore
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Your applicationOpen nowPerm Insurance Customer Service Executive (Live Chat / Emails) #BLMMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted yesterday

The posting

Jobs Responsibilities

  • Handle customer and financial representative enquiries through Live Chat, email and other digital service channels, providing accurate and timely assistance.
  • Support enquiries relating to insurance policies, servicing requests and claims, including providing updates on processes, requirements and case status.
  • Manage customer concerns, complaints, appeals and escalated cases; coordinate appropriate follow-up through to resolution.
  • Liaise with internal teams, including Claims and Operations, to investigate enquiries, resolve complex cases and meet service commitments.
  • Maintain complete and accurate records of customer interactions, service requests and follow-up actions in CRM and operational systems.
  • Contribute to service improvements, process reviews and departmental initiatives, including system enhancements and UAT where required.

Job Requirements

  • Prior insurance industry experience or professional insurance certifications such as BCP, PGI will be advantageous

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

[email protected]

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

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