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Open nowPosted 29 days ago

PMO & Program Coordinator

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 5,500 a month
Where
Central, Singapore
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Your applicationOpen nowPMO & Program CoordinatorMyCareersFuture · Central, Singapore

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  2. 3.3%3 days
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  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Role summary

We are hiring a PMO & Program Coordinator to own JIRA governance, cross-team release coordination, and project operations across the program. This role is distinct from our Scrum Master, who owns squad-level Agile ceremonies and sprint execution — the PMO & Program Coordinator instead focuses on program-wide tooling governance, coordinating releases with external stakeholders, and keeping the operational mechanics of running the program (access, onboarding, reporting) running smoothly.

Key responsibilities

1. JIRA administration & governance

  • Monitor workflow transitions and mandatory fields; correct and coach team members on compliance and best practice
  • Configure custom fields and automations, including SHIP-HATS service requests
  • Perform bulk data imports and data cleanup in JIRA
  • Maintain traceability between tender stories and implementation stories
  • Produce Agile delivery reporting from JIRA per release

2. Cross-team release coordination

  • Coordinate with SimplifyNext, customers, and external reviewers, supporters, and approvers to prepare and approve the release deliverables documentation set
  • Track and follow up on action items, dependencies, approvals, and status reporting
  • Provide day-to-day support to all parties involved in the release process
  • Coordinate with relevant parties, and vendor teams to secure sign-off on the IRF checklist
  • Follow up on blockers, collate sign-off evidence, and prepare summary decks for stakeholders

3. Project operations & governance

  • Manage resource onboarding and offboarding, including TechPass, account provisioning, and SEED set-up coaching and troubleshooting
  • Prepare, submit, and follow up on Access Control Matrix (ACM) requests across environments, including Atlassian and JEM access
  • Track leave and consolidate monthly timesheets with vendor teams
  • Coordinate project presentation materials and track resulting action items

What this role does not cover

Squad-level Agile ceremonies and sprint execution (sprint/SIT/UAT dashboard set-up, opening/closing sprints, daily squad delivery tracking, and fielding BCA queries on squad operating practice)

About you

  • 2–5 years' experience in a PMO or program coordination role
  • Hands-on JIRA administration experience — workflows, custom fields, automation rules, bulk data operations
  • Comfortable coordinating across multiple external stakeholders (government/vendor environments a plus) and driving items to closure without direct authority
  • Strong document and reporting discipline — able to produce clean status decks and traceability records under deadline pressure
  • Experience with access/account provisioning processes and vendor administration (timesheets, onboarding) is a plus
  • Excellent written communication and stakeholder management skills

Nice to have

  • Prior experience supporting multi-squad or multi-workstream programs
  • Familiarity with government/public-sector delivery governance (IRF checklists, ACM processes)
  • JIRA/Atlassian certification (e.g. Certified JIRA Administrator)
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