The posting
Job Summary
Be the first point of contact for patients, providing exceptional customer service and administrative support at our Breast Specialist Clinic.
Responsibilities
- Greet and welcome patients to create a comfortable and valued experience upon arrival
- Schedule patient appointments and manage inquiries to ensure efficient clinic flow
- Process patient registrations and check-outs accurately and promptly
- Maintain and update patient records and files with attention to detail for accurate documentation
- Assist with insurance verification and billing to support smooth financial transactions
- Coordinate with clinical team members to facilitate seamless patient care delivery
- Deliver high-quality customer service to enhance patient satisfaction and experience
Preferred competencies and qualifications
- Previous experience in customer service or administrative roles, preferably in healthcare settings
- Experience in a surgical specialist clinic in the private sector is prioritized
- Proficiency in using computer systems and medical software to manage patient information
- Strong communication and interpersonal skills to interact effectively with diverse patients
- Excellent organizational and multitasking skills to manage a busy medical practice environment
- Friendly, professional, and empathetic demeanor to support patient comfort
- Nurses are welcome to apply
Other Information
What we offer
- Opportunities for professional development and growth
- A collaborative and friendly team culture
- Discounts on breast care services for employees and their families
About us
THE BREAST PRACTICE is a solo practitioner specialist clinic providing quality breast care treatment in a comforting environment. We focus on patient-centric care and innovation as we grow together.



