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Open nowPosted 22 days ago

Product Manager

MyCareersFuture94,028 open roles

Pay
SGD 12,000 – SGD 20,000 a Monthly
Where
West, Singapore
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Your applicationOpen nowProduct ManagerMyCareersFuture · West, Singapore
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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

Job Description

  • Own the subscriptions and customer experience roadmap, covering discovery, purchase, onboarding, renewals, upgrades/downgrades, cancellations, refunds, and reactivation.
  • Design and evolve subscription infrastructure deeply integrated with Apple App Store and Google Play, including backend logic for renewals, grace periods, retries, and state management.
  • Lead the design of customer-facing subscription experiences, including paywalls, pricing pages, in-app messaging, account management, and cancellation flows.
  • Optimize the post-purchase customer journey, reducing friction, confusion, and support volume while improving trust and transparency.
  • Drive monetization and upsell strategies that balance revenue growth with long-term customer satisfaction and retention.
  • Act as the voice of both the consumer and the merchant, ensuring our products meet real-world needs for usability, reliability, and growth.
  • Partner with Sales, Support, and Success teams to surface customer pain points and turn insights into product improvements.
  • Define success metrics and use data to improve conversion, retention, churn, CSAT, and LTV.
  • Collaborate with Engineering and Design to ship high-quality features and continuously iterate based on customer feedback and performance.

What we're looking for:

  • 5+ years of experience as a Product Manager, owning subscription, monetization, or customer experience products.
  • Deep hands-on experience with Apple App Store and Google Play subscription systems, including edge cases across renewals, cancellations, refunds, and billing states.
  • Strong technical fluency and comfort working on complex backend systems and APIs.
  • Proven experience designing high-quality consumer experiences with a strong focus on conversion, clarity, and ease of use.
  • Strong commercial mindset with experience driving pricing, upsells, and ROI optimization.
  • High empathy for merchants and app developers, with a deep understanding of how subscription products impact their operations and growth.
  • Excellent communication skills and the ability to influence across teams.
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