The posting
About the Role
We are seeking a passionate and experienced Product Manager to drive the vision, strategy, and delivery of digital workplace products that enhance productivity and user experience within a large-scale public sector environment.
In this role, you will own key educator-facing digital products, working closely with users, designers, engineers, and stakeholders to deliver impactful solutions. You will champion user-centric innovation, lead product strategy, and contribute to long-term digital transformation initiatives.
Key Responsibilities
Product Strategy & Ownership
- Define and execute the product vision, strategy, and roadmap for digital workplace platforms.
- Own and manage products that support productivity, collaboration, and operational efficiency across diverse user groups.
- Deliver measurable outcomes aligned with organizational transformation goals.
- Balance user, business, and technical priorities to maximize product value.
Product Development & Innovation
- Build, prototype, and scale digital solutions that streamline workflows and improve user experiences.
- Engage closely with end users to identify needs, validate assumptions, and refine product features.
- Drive continuous product improvements through user feedback, analytics, and experimentation.
- Work with engineering and design teams to deliver cohesive, high-quality product experiences.
Stakeholder Management & Collaboration
- Collaborate with cross-functional teams including engineering, design, operations, and business stakeholders.
- Facilitate alignment across diverse groups to achieve shared product objectives.
- Communicate product vision, strategy, priorities, and outcomes effectively to stakeholders at all levels.
- Advocate for user-centric and data-driven decision-making.
Product Leadership
- Champion agile product development principles and iterative delivery practices.
- Mentor and guide junior product managers and project team members where required.
- Promote product management best practices and continuous improvement within the organization.
Requirements
Qualifications
- Bachelor's Degree in Computer Science, Information Systems, Business Administration, Education Technology, or a related field.
- Master's Degree is advantageous.
Experience
- Minimum 3 to 5 years of experience in Product Management.
- Proven track record of owning, launching, scaling, and enhancing digital products.
- Experience managing the full product lifecycle, from discovery and planning through delivery and optimization.
- Experience working in Agile environments and collaborating with cross-functional teams.
- Exposure to government, digital services, SaaS, enterprise platforms, or consumer-facing products is preferred.
Skills & Competencies
Product Management
- Strong product ownership and strategic thinking abilities.
- Experience developing product roadmaps and prioritizing initiatives.
- Ability to define success metrics and measure product outcomes.
User-Centered Design
- Deep understanding of user research and customer-centric product development.
- Familiarity with UX/UI principles and design-thinking methodologies.
Technical Understanding
- Good understanding of modern web technologies, digital platforms, APIs, and system ecosystems.
- Ability to collaborate effectively with technical teams without requiring hands-on coding experience.
Stakeholder Management
- Excellent communication, presentation, and influencing skills.
- Strong ability to build consensus and drive alignment across diverse stakeholder groups.
Analytical & Problem Solving
- Data-driven decision-making capabilities.
- Ability to manage competing priorities and solve complex business problems.
Preferred Qualifications
- Experience in education technology, digital workplace solutions, or large-scale digital transformation initiatives.
- Familiarity with the Singapore public sector environment.
- Experience working on products serving large and diverse user communities.
