The posting
Responsibilities:
- Review and underwrite new, renewal, and endorsement applications for individual and group international private medical insurance policies.
- Conduct thorough assessments of medical histories, pre-existing conditions, and supporting documentation to facilitate informed risk decisions.
- Manage complex cases from start to finish, including handling requests for additional information and escalations.
- Maintain meticulous underwriting records and documentation while strictly complying with data protection regulations.
- Analyse and interpret medical reports, test results, and physician statements to ensure accurate underwriting outcomes.
- Meet turnaround time (TAT) targets to ensure timely responses and enhance customer satisfaction.
- Collate and present monthly reports regarding completed cases, outstanding cases, TAT performance, and additional key metrics.
- Support the handover process at the end of the contract.
Requirements:
- Minimum of 3 to 5 years of hands-on experience in medical underwriting, particularly in international private medical insurance.
- Proven capability to independently underwrite complex medical cases involving multiple conditions.
- Strong track record of consistently achieving TAT targets in a production environment.
- Comprehensive knowledge of medical terminology, common diseases, treatments, diagnostics, and procedures.
- Solid understanding of medical underwriting principles, risk assessment methods, and international health insurance products.
- Familiarity with global healthcare systems and regional medical practices.
- Proficient in internal underwriting systems and Microsoft Office applications.
- Quick learner adept at building good working relationships within a team and contributing to team deliverables.
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