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Open nowPosted 30 days ago

Product Operations Associate

MyCareersFuture94,028 open roles

Pay
SGD 3,500 – SGD 4,500 a month
Where
West, Singapore
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Your applicationOpen nowProduct Operations AssociateMyCareersFuture · West, Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 30 days ago

The posting

** 6-months contract

  • Potential to convert to a permanent role. Subject to headcount and performance.
  • We are not open to visa sponsorship for this role.
  • This is a full-time and onsite role in Singapore.

***Interested candidates please apply via our careers page at

https://www.augmentus.tech/careers/product-operations-associate/

About your role

Documentation & Product Content

- Keep user guide content accurate as the product evolves across releases and features.

- Draft and update pages, and replace screenshots that no longer match the current build.

- Run quality checks against documentation standards, and flag gaps, outdated steps, and inconsistencies.

- Verify every change against the current build before it is published.

Quality Assurance & Bug Reporting

- Exercise the product and website from a customer's perspective to surface regressions.

- File bug reports with clear reproduction steps, expected versus actual behaviour, environment, and evidence.

- Perform hands-on testing of releases, including on robot cells and hardware setups where relevant.

- Verify fixes from a clean state and close the loop with the engineering team.

Media & Asset Operations

- Triage raw footage for usability and standardise to house specification without modifying originals.

- Catalogue video and image assets so the library stays searchable as it grows.

- Run video production pipelines under review.

Process & Tooling

- Operate the team's existing Claude Code workflows for documentation, cataloguing, and media production.

- Verify tool and agent output against source before it reaches a customer — these workflows produce confident output that is sometimes wrong.

- Maintain house conventions for naming, versioning, and asset structure.

- Take on publishing rights progressively as judgement is demonstrated, against written criteria.

Requirements

- Degree in Engineering (Mechanical, Mechatronics), Information Systems, Business, Design & AI, Information Engineering & Media.

- 0–3 years experience in documentation, QA, product support, or a similar role. Recent graduates welcome.

- Strong written English, for both customer-facing documentation and engineering bug reports.

- Eye for detail — you verify things against the source rather than trusting what a tool reports.

- Comfortable with Git and the command line, and willing to read documentation before asking.

- Ownership mindset; able to work a backlog with light supervision.

Good to have

- Hands-on experience with AI coding agents (Claude Code, Cursor, or similar).

- High proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

- Technical writing, QA, or product support experience.

- Robotics, industrial automation, or manufacturing exposure.

- Video editing

- Jira and Confluence.

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