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Open nowPosted yesterday

Production Support

MyCareersFuture94,028 open roles

Pay
SGD 7,000 – SGD 10,000 a month
Where
Singapore
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Your applicationOpen nowProduction SupportMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.9%7 days
  4. 14.2%14 days
  5. 34.1%30 days
This job: posted yesterday

The posting

JobDescription

  • Provide L2/L3 production support for mission-critical applications, ensuring high availability and service stability.
  • Monitor application health, batch processes, file transfers, interfaces, and production services; investigate and resolve issues within SLA.
  • Perform incident triage, troubleshooting, root cause analysis, and escalation to development or infrastructure teams when required.
  • Work closely with business users, development, infrastructure, and vendors to resolve production incidents and minimize business impact.
  • Ensure successful completion of daily End-of-Day (EOD) and batch processing activities across multiple applications and countries.
  • Support system maintenance activities, including application validation and service recovery after patching or infrastructure changes.
  • Plan and execute Disaster Recovery (DR) exercises and support business continuity requirements.
  • Drive continuous improvement in operational processes, monitoring, automation, and production support practices.
  • Prepare operational, audit, and ad-hoc reports as required.

JobRequirements

  • 5 years of experience in Application Production Support, IT Operations, or Production Services.
  • Strong hands-on experience with Java/J2EE, Web Services, Microservices, Oracle, UNIX/Linux, IBM MQ, Control-M, and Splunk.
  • Solid knowledge of SWIFT products, including Alliance Access (SAA), Alliance Messaging Hub (AMH), SWIFT GPI, SAG, and SNL.
  • Experience supporting mission-critical banking or financial services applications.
  • Strong troubleshooting, incident management, and root cause analysis skills.
  • Experience with ITIL processes, batch operations, monitoring tools, and Disaster Recovery testing.
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    The review screen in CV Rocket: how each CV was read, round by round.

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  4. Every reply, sorted

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Why it works

3×

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