The posting
1. Job Summary
The Project Managerowns end-to-end delivery of the company's enterprise technology engagements,including core product platforms, major partner-integrated builds, andcross-border system integrations. This is a technically grounded role: theincumbent should be able to read a technical design document, review aconfiguration or setup sheet for logic errors, and hold an architecturediscussion directly with an engineering counterpart.
The role manages multiple concurrent, inter-dependent workstreams spanning enterprise system integrations and security/compliance engagements, each with its own steeringcadence, technical stakeholders, and delivery risk profile.
The Project Managerleads multi-disciplinary teams — developers, partner and client project leads, third-party IT vendors, and client-side technical counterparts — coaching themon Agile/Scrum practice while personally owning the technical accuracy of specifications,execution of the delivery plan, and architecture documentation issued under thecompany's name.
2. Delivery Portfolio
The Project Manager will be assigned across some or all of the following types of engagements. Familiarity with the technical aspects of each is expected — not just thedelivery status.
Large-Scale Platform Build
Joint delivery with major client and cloud/technology partner. Owns sprint planning,steering-committee cadences, and core technical models such asauthentication/session design. Coordinates system-design documents andarchitecture flow diagrams with the partner's engineering team.
Core Product Platform
Delivery of the company's core product or commerce/payments stack across enterprise accounts.Includes feature/module configuration, AI or platform framework rollout, andintegration work aligned to relevant funding or grant sequencing whereapplicable.
Cross-Border / Multi-Partner Integration
Multi-partner integration strategy spanning merchant onboarding (from proof of concept toformal proposal), third-party platform integrations, and UAT workstreams. Mayrequire managing overseas account or channel registration and verificationprocesses.
Security & Compliance Delivery
Secure code reviewengagements, cybersecurity incident-response planning, and complianceworkstreams aligned to recognised security and data-protection standards.
3. Key Responsibilities
3.1 Technical Project Governance
• Define project scope, technical requirements, and integration risk against thecompany's multi-cloud or multi-platform footprint.
• Own the project charter, milestone schedule, and cost baseline forleadership/client approval.
• Maintain technical traceability between business requirements and system design —verifying that requirement documents match the agreed technical model beforesign-off.
3.2 Delivery Planning & Sprint Management
• Runsprint planning, backlog refinement, and release planning for cross-functionalsquads.
• Produce and maintain project timeline/tracking workbooks (dashboard, live board,schedule, task register, milestones and risks) from meeting notes and actionitems.
• Chair and document steering committee and working committee sessions in the requiredformat, converting call recordings or transcripts into structured minutes withstatus and action tracking.
• Coordinate and validate system design documents and architecture diagrams exchanged withpartner engineering teams.
3.3 Technical Implementation Oversight
• Review and validate configuration setups (e.g. campaigns, workflows, or modulesettings) before go-live.
• Oversee registration/verification workstreams for overseas or third-party platformaccounts, including documentation preparation and rejection-cause triage.
• Manage merchant/client onboarding transitions from proof of concept to production,including UAT test case development.
• Oversee enterprise system integration delivery, coordinating API-level dependenciesacross vendor, partner, and client technical teams.
• Manage risk registers covering schedule, budget, manpower, and technical quality, withparticular attention to integration points with third-party systems.
3.4 Security & Compliance Delivery
• Coordinate secure code review engagements and track remediation against findings.
• Own delivery of cybersecurity incident-response planning aligned to recognisedsecurity and data-protection obligations.
3.5 People, Vendor & Stakeholder Management
• Coach team members on Agile values and the Scrum framework; support performance anddevelopment of project staff.
• Manage vendor, technology partner, and client relationships across concurrentengagements.
• Represent the company technically in client and partner meetings, including architecturediscussions, scoping, planning, and implementation.
• Conduct post-project evaluations and feed technical lessons learned back into thecompany's delivery standards and playbooks.
4. Requirements
• Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related field.
• At least 8 years of experience in technology project or program management,including multi-workstream delivery across commerce, payments, or large-scaleplatform environments.
• Working technical fluency: able to read API/session designs, review integration specs,and discuss architecture diagrams directly with engineering counterparts — notsolely reliant on translation by technical leads.
• Recognised project management certification (PMP, PgMP, PRINCE2, CertifiedScrumMaster/PSM, or equivalent) preferred.
• Proven experience managing vendors, technology partners, and government or enterprisestakeholders across the relevant region.
• Excellent written and verbal communication in English; professional working proficiencyin direct engagement with partner engineering teams and system designdocumentation.
• Prior exposure to digital commerce, payments, cloud infrastructure, or enterprisetechnology domains strongly preferred.
