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Open nowPosted 2 days ago

Project Manager

MyCareersFuture94,028 open roles

Pay
SGD 10,000 a Monthly
Where
Central, Singapore
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Your applicationOpen nowProject ManagerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 2 days ago

The posting

  • Minimum 5 years of IT project management and/or application operations experience
  • Demonstrated experience managing mission-critical production systems
  • Experience managing internet-facing eServices or similarly business-critical services
  • Practical experience with AWS and/or GCC cloud environments
  • Working knowledge of Singapore Government ICT policies, IM8 requirements and security/compliance controls
  • Experience managing IT/security audits and driving findings from identification through remediation and closure
  • Experience with authentication and identity integrations, such as Active Directory, Singpass and/or Corppass
  • Experience with payment gateway or electronic payment integrations, preferably involving banks, payment service providers and payment methods such as GIRO and PayNow
  • CAT 2 Security Clearance
  • Critical Systems Operations & Service Continuity
  • Own day-to-day operational management of CSP/CPG production systems, including service availability, operational issues, planned maintenance and coordination of recovery actions.
  • Coordinate management of incidents, problems, changes and service requests, ensuring issues are assigned, tracked and driven through to closure within stipulated SLAs.
  • Manage dependencies and downstream impacts across internet-facing MOM eServices and coordinate stakeholders to mitigate service disruptions.
  • Coordinate AWS/GCC hosting and infrastructure matters with relevant technical teams and vendors, including capacity, access, monitoring, networking and infrastructure changes.
  • Drive business continuity and operational readiness, with the objective of preventing unplanned downtime outside approved maintenance periods.
  • B. Vendor, Contract & Financial Management
  • Manage external vendors responsible for application and infrastructure services, including performance, service levels, deliverables, defects, CRs and SRs.
  • Challenge and validate vendor proposals, estimates, implementation approaches and deliverables to ensure they are complete, fit for purpose and delivered within agreed scope, quality and timeline.
  • Plan and monitor project and operational budgets, expenditure, quotations and service requests; identify variances and escalate financial risks early.
  • Coordinate contractual governance, service reviews and performance escalations, including follow-up on outstanding vendor commitments and corrective actions.
  • C. Security, Audit & Compliance
  • Coordinate security, compliance and audit activities affecting CSP/CPG, including evidence collation, response preparation, remediation tracking and closure of findings.
  • Ensure identified security vulnerabilities, access-control issues, configuration gaps and other compliance findings are assigned owners, tracked to completion and escalated where required.
  • Apply relevant Singapore Government ICT and IM8 requirements in the planning and management of system changes and operational activities.
  • D. Project Delivery & Governance
  • Develop and maintain project plans, schedules, dependencies, resource plans, risk registers and issue logs for assigned initiatives.
  • Lead cross-functional delivery involving application teams, infrastructure/cloud teams, security teams, vendors and business stakeholders.
  • Coordinate requirements, UAT, deployment, transition and post-implementation activities, ensuring deliverables meet agreed scope, timeline and quality expectations.
  • Prepare project status reports, governance papers, management updates and executive dashboards, highlighting decisions required, key risks, issues and recovery actions.
  • Apply appropriate Agile and/or Waterfall practices according to the nature and complexity of the work.
  • E. Continuous Improvement & Operational Readiness
  • Identify opportunities to improve operational processes, service quality, resilience, monitoring and vendor delivery through data, lessons learnt and analysis of recurring issues.
  • Proactively identify risks and dependencies before they affect production services, project milestones or committed deliverables.
  • Maintain up-to-date operational documentation, contacts, procedures and escalation arrangements required for effective service management.
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