The posting
Company Overview
We are an innovative EduTech company delivering AI-powered assessment and learning solutions to schools, universities, and education partners across Asia. A significant portion of our customers are Chinese-speaking institutions, and customer success is core to our growth.
Job Summary
We are looking for a proactive and detail-oriented Project Manager who is fluent in Chinese (Mandarin) and English to manage education technology projects end-to-end. This role requires regular interaction with Chinese-speaking customers, partners, and internal technical teams to ensure smooth project delivery and high customer satisfaction.
Key Responsibilities
- Manage end-to-end project delivery for EduTech implementations (from kickoff to go-live and post-deployment support)
- Act as the primary point of contact for Chinese-speaking customers, handling discussions, updates, and issue resolution in Chinese
- Communicate confidently with customers and potential customers to understand requirements and expectations
- Coordinate with internal teams (product, engineering, AI, QA, support) to ensure timelines and deliverables are met
- Prepare project plans, timelines, status reports, and documentation
- Track project risks, dependencies, and changes, and proactively resolve issues
- Support pre-sales or pilot discussions when required, especially with Chinese-speaking prospects
- Ensure projects are delivered on time, within scope, and aligned with customer needs
Required Skills & Qualifications
- Fluency in Chinese (Mandarin) is mandatory – spoken and written
- Strong proficiency in English (spoken and written)
- 3+ years of experience as a Project Manager, preferably in EduTech, SaaS, or Technology companies
- Experience working directly with customers and external stakeholders
- Strong communication, coordination, and stakeholder management skills
- Ability to explain technical concepts in a simple, customer-friendly manner
- Experience managing multiple projects simultaneously
- Familiarity with project management tools (e.g., Jira, Trello, Asana, ClickUp, or similar)
Preferred / Nice to Have
- Experience working with schools, universities, or education groups
- Understanding of AI-based or digital learning platforms
- Experience working with China, Taiwan, Hong Kong, or Southeast Asian markets
- PMP, Agile, or Scrum certification (optional)



