The posting
- Supervise and coordinate the daily operations of the Public Area (PA) team.
- Ensure all public areas, including lobbies, corridors, lifts, restrooms, function areas and other designated areas, are cleaned and maintained to the hotel's required standards.
- Conduct regular inspections of public areas to ensure cleanliness, hygiene and presentation standards are consistently maintained.
- Assign daily duties and work schedules to PA attendants and monitor their work performance.
- Ensure all cleaning procedures are carried out according to the hotel's Housekeeping SOP and safety requirements.
- Monitor the use and proper handling of cleaning equipment, chemicals and supplies.
- Report any maintenance issues, defects or safety hazards to the relevant department for follow-up.
- Respond promptly to guest requests, feedback and complaints relating to public area cleanliness.
- Coordinate with other departments, particularly Front Office and Engineering, to ensure smooth daily operations.
- Train, coach and guide PA team members on cleaning procedures, service standards and workplace safety.
- Monitor staff attendance, grooming, punctuality and overall performance.
- Ensure proper housekeeping equipment and supplies are available and stored appropriately.
- Maintain accurate records and complete daily checklists and reports as required.
- Assist the Housekeeping management team with other operational duties and assignments when required.



