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Open nowPosted 8 days ago

Public Relation Officer (PRO)

MyCareersFuture94,028 open roles

Pay
SGD 4,500 – SGD 5,000 a month
Where
Singapore
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Your applicationOpen nowPublic Relation Officer (PRO)MyCareersFuture · Singapore
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This job: posted 8 days ago

The posting

Job Description

We are seeking a responsible and experienced Public Relations Officer (PRO) to manage public and stakeholder relations for a major hospital development project in Singapore. The successful candidate will serve as a key communication link between the project team, client, consultants, authorities, nearby residents, businesses and other stakeholders, ensuring that public concerns and enquiries are addressed promptly and professionally.

Key Responsibilities

  • Manage day-to-day public relations and stakeholder communication for the hospital construction project.
  • Act as the primary point of contact for residents, businesses, visitors and other members of the public regarding project-related .
  • Receive, record, investigate and follow up on public feedback, enquiries and complaints.
  • Coordinate with the Project Management and Site teams to investigate and resolve public complaints promptly.
  • Communicate information on construction activities, traffic arrangements, working hours, noise-generating activities and other site matters to affected stakeholders.
  • Prepare and distribute public notices, advisories, letters and other communication materials where required.
  • Maintain proper records and databases of public feedback, complaints, responses and follow-up actions.
  • Coordinate with relevant government authorities, town councils, community representatives and other external stakeholders on public relations matters.
  • Assist in managing stakeholder concerns relating to noise, dust, vibration, traffic, access, working hours and other construction impacts.
  • Conduct regular site and surrounding-area inspections to identify potential public-relations issues.
  • Coordinate with site teams to ensure appropriate measures are implemented to minimize disturbance to surrounding communities.
  • Assist in organizing stakeholder briefings, meetings, site visits and community engagement activities.
  • Prepare regular public relations and stakeholder management reports for project management.
  • Escalate significant or sensitive public complaints to the Project Director and relevant management personnel.
  • Support the project team in maintaining a positive and professional relationship with surrounding stakeholders.
  • Assist with emergency or urgent public communications when required.
  • Perform other public relations and stakeholder management duties assigned by the Project Management Team.

Requirements

  • Diploma or Degree in Public Relations, Communications, Mass Communications, Business Administration, Construction Management or a related discipline.
  • Minimum 3 years of relevant experience in public relations, stakeholder management or community relations.
  • Experience in construction projects, preferably large-scale building or hospital projects, is preferred.
  • Experience handling public enquiries, complaints and stakeholder concerns.
  • Good understanding of construction activities and potential impacts on surrounding communities.
  • Strong communication and interpersonal skills, with the ability to communicate professionally with members of the public, authorities and project stakeholders.
  • Good written English with the ability to prepare clear and professional notices, letters and reports.
  • Strong problem-solving, coordination and negotiation skills.
  • Able to remain professional and composed when handling complaints or difficult situations.
  • Proficient in Microsoft Office applications, particularly Word, Excel and PowerPoint.
  • Familiarity with Singapore construction-site requirements and stakeholder engagement practices will be an advantage.
  • Able to work independently and coordinate effectively with multidisciplinary project teams.
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