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Open nowPosted yesterday

Quality Assurance Specialist

MyCareersFuture94,028 open roles

Pay
SGD 3,470 – SGD 7,120 a month
Where
Singapore
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Your applicationOpen nowQuality Assurance SpecialistMyCareersFuture · Singapore

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted yesterday

The posting

Job Description

  • Develop and implement QA procedures and standards for warehouse, transportation, and last-mile delivery activities.
  • Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality.
  • Investigate quality issues such as mis-shipments, damages, delays, and non-conformances; lead root cause analysis and corrective action planning.
  • Collaborate with warehouse, operations, and customer service teams to address quality-related concerns.
  • Maintain accurate records of inspections, audits, incidents, and improvement actions.
  • Monitor compliance with internal SOPs, customer requirements, and relevant regulations.
  • Drive continuous improvement initiatives to reduce error rates, improve packaging standards, and optimize logistics flows.
  • Support the onboarding and training of operations teams on quality standards and procedures.
  • Report quality metrics (e.g., damage rate, mis-pick rate, claim frequency) and provide insights for performance improvement

Requirements

  • Proficient in Microsoft Office Suite (e.g. Excel, PowerPoint, Access, VBA)
  • Good in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI, Tableau)
  • Good knowledge in process mapping and value stream mapping to identify improvement areas.
  • Strong presentation skills and able to articulate and present to multiple stakeholders.
  • Strong problem-solving skills and experience in resolving problems creatively and innovatively.
  • Frequently voice out opinions and share best practices to improve team performance.
  • Communicate effectively with internal / external customers.
  • Understanding of quality assurance and control procedures
  • Experience with audits, SOP compliance, and quality standards (e.g., ISO 9001)
  • Root cause analysis and corrective action planning (e.g., 5 Whys, Fishbone)
  • Data analysis and quality reporting (Excel, dashboards, KPIs)
  • A strong team player with a collaborative mindset.
  • Diploma or Degree in Logistics, Supply Chain Management, Quality Management, or related field.
  • 2+ years of experience in logistics operations or quality assurance, preferably in a
  • 3PL or warehouse environment.
  • Strong understanding of logistics processes, warehousing, and transportation flows.
  • Experience with ISO 9001 or other quality systems.
  • Knowledge of lean principles or Six Sigma is a plus.
  • Familiarity with QA methodologies, audits, and root cause analysis (e.g., 5 Whys, Fishbone diagram).
  • Proficient in MS Office and warehouse management systems (WMS).
  • Excellent attention to detail, problem-solving skills, and communication abilities.
  • Ability to work independently and collaboratively across functions.
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