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Open nowPosted 29 days ago

Quality Assurance & Systems Executive

MyCareersFuture94,028 open roles

Pay
SGD 3,200 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowQuality Assurance & Systems ExecutiveMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 29 days ago

The posting

Key Responsibilities:

Quality Management Systems

  • Develop, implement, maintain, and continuously improve the company's Quality Management System (QMS).
  • Ensure compliance with applicable food safety standards, regulatory requirements, and company policies.
  • Review and update quality assurance procedures, SOPs, work instructions, and quality documentation.
  • Lead quality improvement initiatives across all departments.

Food Safety & Regulatory Compliance

  • Ensure compliance with food safety regulations and requirements set by relevant authorities.
  • Maintain and manage food safety certifications and quality accreditations.
  • Lead food safety risk assessments and hazard analysis activities.
  • Monitor implementation of food safety controls throughout procurement, production, storage, transportation, and catering operations.
  • Ensure compliance with hygiene, sanitation, and pest control programmes.

Audits & Certifications

  • Plan, conduct, and manage internal audits across operational departments- ISO9K, ISO22K, Halal, Bizsafe3.
  • Coordinate external audits, inspections, and certification renewals.
  • Ensure timely closure of audit findings and implementation of corrective actions.
  • Maintain records and documentation required for audits and regulatory inspections.

Quality Control & Monitoring

  • Establish quality control procedures for incoming materials, food production processes, finished products, and catering services.
  • Conduct regular inspections and verification activities to ensure compliance with quality standards.
  • Monitor food quality, product consistency, presentation standards, and customer requirements.
  • Investigate quality-related incidents and implement preventive measures.

Customer Complaints & Corrective Actions

  • Manage customer complaints relating to food quality, food safety, and service standards.
  • Conduct root cause analysis and implement corrective and preventive actions (CAPA).
  • Track complaint trends and recommend process improvements.
  • Liaise with customers and regulatory authorities when required.

Supplier Quality Management

  • Evaluate and approve suppliers based on food safety and quality requirements.
  • Conduct supplier audits and performance reviews.
  • Ensure suppliers comply with company quality standards and regulatory requirements.
  • Monitor supplier performance and implement corrective actions when necessary.

Training & Staff Development

  • Develop and conduct food safety, hygiene, and quality assurance training programmes.
  • Promote quality awareness and food safety culture throughout the organization.
  • Provide guidance and coaching to operational teams on compliance requirements.
  • Assess training effectiveness and competency levels.

Documentation & Reporting

  • Maintain accurate quality assurance records and compliance documentation.
  • Prepare management reports on quality performance, audit outcomes, customer complaints, and food safety metrics.
  • Present quality performance data and improvement recommendations to management.
  • Support management reviews and strategic planning initiatives.

Leadership & Management

  • Lead and supervise the Quality Assurance team.
  • Establish departmental goals, KPIs, and development plans.
  • Foster cross-functional collaboration with Operations, Production, Procurement, Logistics, and Sales departments.
  • Drive a culture of continuous improvement and operational excellence.
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