The posting
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receiving Clerk, you’ll play an important role in ensuring the smooth and accurate receipt of goods that support the hotel’s daily operations. You’ll be responsible for receiving, inspecting, and verifying deliveries against purchase orders and supplier documents, ensuring all items meet the required quality, quantity, and specification standards. Working closely with the Purchasing, Stores, Finance, and operational teams, you’ll maintain accurate receiving records, process transactions in hotel systems, and ensure proper documentation for audit and inventory control purposes. Through your attention to detail, organisation, and commitment to operational excellence, you’ll help ensure the hotel receives quality products efficiently while maintaining Hilton’s standards and procedures.
Job Description & Requirements
As the Receiving Clerk, you will be responsible for performing the following tasks to the highest standards:
- Receive, inspect, and verify goods against purchase orders and supplier delivery documents.
- Ensure all received items meet quality, quantity, and specification requirements.
- Process receiving transactions accurately within the hotel systems.
- Coordinate with Purchasing, Stores, Finance, and suppliers to resolve discrepancies.
- Maintain accurate receiving records and supporting documentation for audit purposes.
- Ensure invoices and receiving documents are properly matched and forwarded for processing.
- Monitor pending deliveries and follow up with suppliers as required.
- Support inventory counts and stock control activities when needed.
- Ensure compliance with Hilton policies, HACCP standards, and local health and safety regulations.
- Perform other duties and special assignments as requested by management.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Minimum 1–2 years of experience in Receiving, Purchasing, Stores, Accounting, or a similar role, preferably within the hospitality industry.
- Good knowledge of receiving procedures, inventory control, and financial documentation.
- Familiarity with hotel systems (MC, Birchstreet, OnQ, or similar systems is an advantage).
- Proficiency in Microsoft Office, particularly Excel.
- Good organizational, communication, and attention-to-detail skills.
- Ability to work independently and maintain accurate records.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
