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Open nowPosted 22 days ago

Receptionist 接待员

MyCareersFuture94,028 open roles

Pay
SGD 1,800 – SGD 2,800 a month
Where
Singapore
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Your applicationOpen nowReceptionist 接待员MyCareersFuture · Singapore
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  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

Receptionist

接待员

Working Location: Company Outlets, Singapore Work Week: 5.5 Days Work Week Annual Leave: 9 Days Onwards

Job Responsibilities | 工作职责

  • Perform general receptionist and administrative duties. 负责一般前台接待及行政工作。
  • Perform data entry and maintain customer information using the Customer Relationship Management (CRM) system. 使用客户关系管理系统(CRM)进行数据录入及维护客户资料。
  • Ensure proper documentation, record-keeping and filing systems are maintained. 确保文件、记录及档案系统整理完善。
  • Maintain excellent telephone etiquette when handling customer and internal calls. 处理客户及内部电话时,保持良好的电话沟通礼仪。
  • Book and confirm customer appointments via phone calls and/or SMS. 通过电话及/或短信安排及确认客户预约。
  • Handle incoming and outgoing calls, divert calls to the relevant departments and take messages when required. 处理来电及去电,将电话转接至相关部门,并在需要时记录留言。
  • Attend to customer enquiries and provide accurate information about the Company's services and treatments. 处理客户咨询,并提供有关公司服务及疗程的准确信息。
  • Manage and update customer appointment bookings accurately. 负责管理及更新客户预约安排。
  • Deliver excellent customer service and maintain a professional image at all times. 始终提供优质的客户服务,并保持专业形象。
  • Guide and train new staff members when required to support team development. 根据需要指导及培训新员工,协助团队发展。
  • Perform any other ad-hoc duties assigned by Management. 完成管理层安排的其他临时工作。

Requirements | 任职要求

  • Prior experience in retail, customer service or telemarketing will be an advantage. 具备零售、客户服务或电话销售经验者优先。
  • Able to commit to retail working hours on weekdays and weekends/public holidays. 能够接受零售行业工作时间,并配合平日、周末及公共假期的工作安排。
  • Weekdays: 10:45 AM – 9:00 PM 平日: 上午10:45 – 晚上9:00
  • Weekends & Public Holidays: 9:45 AM – 6:00 PM 周末及公共假期: 上午9:45 – 下午6:00
  • Cheerful, friendly and outgoing personality. 性格开朗、友善及外向。
  • Customer-oriented with a strong commitment to customer service. 以客户为导向,并重视客户服务。
  • Basic computer skills are required. 具备基本电脑操作能力。
  • Good communication and interpersonal skills. 具备良好的沟通及人际交往能力。

Staff Benefits | 员工福利

  • Attractive salary scheme 具吸引力的薪资制度
  • Meal and transport allowance provided 提供餐饮及交通津贴
  • Yearly performance bonus 年度绩效奖金
  • Medical benefit scheme 医疗福利
  • Workers' insurance 员工保险
  • Long service award 长期服务奖励
  • Various types of leave benefits 多种假期福利
  • Career progression & development opportunities 良好的晋升与发展机会
  • Comfortable and conducive working environment 舒适及良好的工作环境
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