The posting
Responsibilities:
· Draw up client bookingsfor tables and ensure that tables are set before clients' arrival
· Manage the front desk byreceiving incoming calls, greeting and attending to customers
· Inform guests about theavailability of tables and direct them to the tables
· Keep records of guestswho visit the restaurant
· Assist customers withanswers to queries, and proffer solutions to issues within your capacity
· Collaborate with otherrestaurant staff and the management to ensure that customer complaints areproperly attended to in a timely manner
· Ensure that clients makepayment for services before they exit the restaurant
· Keep clear records ofpayments received and make detailed notes of balance payments
· Communicate with otherstaff, such as dinners, informing them of clients' bookings, needs andcomplaints.
· Management ofe-reservations across all platforms in the company
· Adhere to hygiene andsafety standards
· Adhere to company’sstandard operating procedures
· Any other appropriateduties and responsibilities as assigned
Working Hours: 6days work week, including weekend & PH.



