The posting
🏫 School: Ang Mo Kio Primary School 📍 Location: 20 Ang Mo Kio Avenue 3, Singapore 569920 💼 Employment Type: Full-Time Contract 📅 Contract Period: 1 Jan 2027 – 31 Dec 2027 🔄 Option Year: 1 Jan 2028 – 31 Dec 2028
🕐 Working Hours
- Monday–Friday: 7:00 AM – 4:00 PM
- Inclusive of 30-minute lunch break
- No service required on Saturdays, Sundays and gazetted public holidays.
📋 Job Summary
The Receptionist cum Administrative Assistant will support the school's front-office operations by providing customer service to parents, students, staff and vendors, handling telephone and visitor enquiries, supporting pupils who are unwell or injured, and assisting with general administrative activities.
🔹 Key Responsibilities
Front Desk & Customer Service
- Answer telephone calls, manage visitors, take messages and respond to enquiries.
- Provide useful and accurate information in a dynamic, high-volume school environment.
- Handle enquiries and requests from parents, students, vendors and staff.
- Use the school's implemented IT systems for administrative purposes.
- Provide professional reception and customer service suitable for a primary school environment.
Student & Parent Support
- Call pupils who are absent and check with parents on their child's status every morning.
- Contact parents to convey messages during ad-hoc or special events.
- Provide first-level assistance to walk-in pupils.
- Assist pupils who are sick or injured and escalate cases to relevant office colleagues when required.
- Support situations involving unwell or injured pupils.
General Administrative Support
- Assist with canteen matters, utilities, Financial Assistance Scheme (FAS) applications, arrears fees and bus bookings.
- Update the school activity notice board and ensure information is accurate.
- Maintain the forms cabinet and ensure forms are current and adequately replenished.
- Perform general typing duties.
- Assist with stores and supplies management during school holidays.
- Provide other general administrative support as assigned.
🎓 Qualifications
- Full GCE N Level, GCE O Level or equivalent.
- Good communication and interpersonal skills.
- Good team player with a high level of initiative.
- Reception/customer service experience, preferably in a school environment.
💼 Experience
- Experience in reception duties and customer service is preferred.
- School environment experience will be an advantage.
- Able to handle varied enquiries and demands from students, parents, vendors and staff.
- Able to work effectively in a dynamic and busy primary school environment.



