The posting
We are looking for a friendly and service-oriented Receptionist cum Retail Assistant to provide a welcoming experience to our members and guests while supporting the day-to-day operations of our retail outlet. The role combines front desk reception duties with retail sales, cashiering and customer service responsibilities.
Duties & Responsibilities
- Attend to members, guests and visitors at the reception counter in a professional and courteous manner.
- Handle incoming calls, enquiries and general administrative matters.
- Assist with member and guest check-in, appointments and other front desk services.
- Provide information on Club facilities, activities, events, services and membership matters.
- Assist with the day-to-day operations of the retail outlet, including attending to customers and recommending suitable products.
- Handle sales transactions, cashiering and payment collection accurately.
- Maintain proper records of sales, payments and inventory.
- Receive, check and arrange retail merchandise and ensure products are properly displayed and stocked.
- Monitor stock levels and assist with stock-taking and replenishment.
- Assist with promotions, events and other Club activities when required.
- Perform other duties and administrative tasks as assigned by the supervisor.
Requirements
- Minimum GCE O Level or equivalent.
- Previous experience in reception, customer service, retail or hospitality will be an advantage.
- Pleasant, friendly and service-oriented personality.
- Good communication and interpersonal skills.
- Good numerical skills with basic cashiering and payment-handling experience.
- Basic computer skills, including Microsoft Office.
- Well-organised, responsible and able to work independently.
- Able to work on weekends according to the Club's roster.



