The posting
Gas and Flame Detection Systems (Southeast Asia)
Location: Singapore Travel: Regional Travel Required (Southeast Asia) Industry: Industrial Safety, Gas and Flame Detection, Process Safety
About CitiSafe
CitiSafe is a leading provider of gas detection, industrialsafety, monitoring, rental, calibration and service solutions. CitiSafe is partof the Safe Monitoring Group (SMG), an international group focused on safety,monitoring and detection technologies, giving the business access to broadtechnical expertise, product capability and regional growth support.
Serving customers across the Oil & Gas, Petrochemical,Energy, Marine, Pharmaceutical, Semiconductor, Utilities, and Manufacturingsectors, CitiSafe supports critical safety operations throughout Singapore andSoutheast Asia. We are committed to delivering high-quality solutions,fostering long-term customer partnerships, and providing employees withopportunities to develop their careers within a growing international group
We seek an experienced sales professional with strong Gasand Flame Detection System solutions and relevant project experiences to drivebusiness growth across the region.
Scope of Employee's Responsibilities
1. Position Overview
The Sales Manager is responsible for driving sales growththrough business development, customer retention, and account management. Therole focuses on developing customer relationships, identifying new businessopportunities, managing sales activities, and supporting the achievement of theCompany's commercial objectives. The Sales Manager shall work closely with theTechnical, Operations, Service, and Finance teams to deliver commerciallyviable and sustainable solutions.
2. Reporting & Scope
Reports to: Senior Sales Manager
Core Functions: Sales, Business Development, KeyAccount Management, Customer Relationship Management, Sales Planning &Forecasting, Commercial Support, Contract Handover, Business Growth.
3. Key Responsibilities
The Employee shall be responsible for, including but notlimited to, the following:
- Develop and secure new business opportunities while maintaining and expanding relationships with existing customers.
- Achieve assigned sales targets, revenue objectives, and business development goals established by the Company.
- Maintain a healthy sales pipeline and provide accurate sales forecasts and business updates to Management.
- Grow recurring revenue through contract renewals, service agreements, rental contracts, upgrades, and cross-selling opportunities.
- Build and maintain strong relationships with customers and key stakeholders to enhance customer satisfaction and retention.
- Manage customer enquiries, quotations, tenders, sales proposals, and commercial negotiations in accordance with Company policies.
- Work closely with the Technical, Operations, Service, and Finance teams to ensure technical feasibility, pricing accuracy, smooth project handover, and successful execution.
- Monitor market trends, competitor activities, and customer requirements, and provide feedback and recommendations to Management.
- Ensure compliance with Company policies, applicable laws, the Personal Data Protection Act (PDPA), and ethical business practices.
- Maintain accurate customer records, sales documentation, forecasts, quotations, and other commercial information.
- Represent the Company professionally at customer meetings, industry events, exhibitions, and business development activities.
- Perform such other duties and responsibilities as may reasonably be assigned by the Company from time to time.
4. Key Competencies
- Strong sales and business development capabilities.
- Excellent negotiation, communication, and relationship management skills.
- Ability to develop customer relationships and generate sustainable business growth.
- Good commercial awareness and business acumen.
- Strong planning, organisational, and forecasting abilities.
- High level of professionalism, integrity, and customer focus.
- Ability to work independently and collaborate effectively across departments.
5. Performance Indicators
Performance will be assessed having regard to, amongst otherfactors:
- Achievement of assigned sales targets, revenue growth, and profitability objectives.
- New customer acquisition and expansion of existing customer accounts.
- Customer satisfaction, retention, and contract renewal performance.
- Accuracy of sales forecasts, pipeline management, and reporting.
- Effective collaboration with Technical, Operations, Service, Finance, and other internal stakeholders.
- Compliance with Company policies, applicable laws, and ethical business standards.
- Contribution to business growth and continuous improvement initiatives.
6. Requirements
- Minimum 3-5 years of B2B technical sales experience.
- At least 3 years of experience selling Gas and Flame Detection Systems.
- Proven track record working with consultants and industrial end users.
- Experience managing projects in Singapore and/or Southeast Asia.
- Knowledge of Toxic gas monitoring, Flame Systems, Industrial communication protocols (Modbus, Ethernet, etc.)
- Knowledge of standards such as IEC 60079, ATEX, IECEx, EN60079-29-2, etc.
- Candidate should own a vehicle, and be comfortable with overseas travel.
7. What We Offer
AtCitiSafe, we offer a competitive salary package with an attractive commissionscheme, regional exposure across Southeast Asia, and excellent careerprogression opportunities within a growing organization. Employees will benefitfrom ongoing technical training and certification programs while gainingvaluable experience in the industrial safety industry. As part of the wider SMGGroup, you will have the opportunity to contribute to CitiSafe's next phase ofgrowth and play a key role in helping industries build safer, smarter, and morereliable operations across Southeast Asia.
