Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 days ago

Regional Service Delivery Director | Payroll & HR Services

MyCareersFuture94,028 open roles

Pay
SGD 12,000 – SGD 14,000 a Monthly
Where
Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowRegional Service Delivery Director | Payroll & HR ServicesMyCareersFuture · Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on MyCareersFuture's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 7 days ago

The posting

COMPANY OVERVIEW

Our client is a fast-growing global workforce solutions provider that enables organisations to manage employees, payroll operations and employment compliance across multiple international markets.

JOB RESPONSIBILITIES

  • Lead regional service operations across payroll outsourcing, Employer of Record (EOR) and HR services, ensuring service accuracy, timeliness and compliance.
  • Manage and develop Service Delivery managers and teams across multiple countries, driving a high-performance and client-centric culture.
  • Own and monitor key service metrics including payroll accuracy, SLA adherence, on-time delivery, client satisfaction, retention and operational performance.
  • Act as the senior escalation point for strategic clients and lead service reviews with key accounts.
  • Drive operational excellence through process standardisation, risk management, internal controls and service automation initiatives.
  • Ensure compliance with local employment, tax and social security regulations across multiple jurisdictions.
  • Oversee and manage the performance of external in-country partners and vendors.
  • Partner with Project Management, Sales, Product and Finance teams on implementation handovers, service costing, pricing inputs and new service offerings.
  • Manage departmental budgets, cost-to-serve metrics and service profitability.
  • Progressively assume full leadership and operational ownership of the regional Service Delivery function.

JOB REQUIREMENTS

  • Bachelor's degree in Human Resources, Business, Accounting, Finance or a related discipline.
  • Minimum 12 years' experience in payroll outsourcing, EOR, HR outsourcing, shared services or a related service delivery environment.
  • At least 5 years' experience leading regional and multi-country teams.
  • Strong expertise in multi-country payroll operations and employment compliance across APAC markets; broader global exposure is advantageous.
  • Proven track record managing large-scale service operations against defined SLAs, KPIs and financial targets.
  • Experience managing budgets, cost controls and service margins.
  • Demonstrated leadership experience managing managers and geographically dispersed teams.
  • Strong client-facing, stakeholder management and escalation-management capabilities.
  • Experience in process improvement, operational transformation, Lean, Six Sigma, payroll technology or service automation initiatives is advantageous.
  • Fluent in English; additional Asian language capabilities will be an advantage.

Working Location: Singapore

Syahirah Binte Ahmad Ja'afar (R22105331) JAC Recruitment Pte. Ltd. (90C3026)

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against MyCareersFuture's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on MyCareersFuture's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    MyCareersFuture's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.