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Open nowPosted 4 days ago

Reservations Agent [Hotel/ Central]

MyCareersFuture94,028 open roles

Pay
SGD 2,500 – SGD 3,000 a month
Where
Central, Singapore
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Your applicationOpen nowReservations Agent [Hotel/ Central]MyCareersFuture · Central, Singapore

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 4 days ago

The posting

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $3000 + aws + flexi benefit + staff meals

Help Guests Plan Their Perfect Stay

Our client is a leading international hospitality company. They are looking for a customer-focused and detail-oriented Reservations Agent to join their hospitality team. As the first point of contact for many guests, you will play a key role in creating a positive booking experience, converting enquiries into reservations, and ensuring every guest's stay begins with exceptional service.

🎯 Key Responsibilities

  • Manage room reservations, confirmations, and cancellations.
  • Handle calls, emails, and guest enquiries promptly and professionally.
  • Provide accurate information on room rates, packages, and promotions.
  • Support service recovery by addressing guest concerns effectively.
  • Coordinate with Front Office, Housekeeping, and other departments for smooth operations.
  • Promote hotel services, upselling opportunities, and loyalty programmes.
  • Ensure compliance with brand standards, call handling protocols, and safety procedures.

👤 Requirements

  • Prior experience in reservations, call centre, or guest service roles preferred.
  • Strong communication and interpersonal skills.
  • Organised, detail-oriented, and able to multitask.
  • Familiarity with hotel PMS and telephone systems is an advantage.
  • Positive, professional, and guest-focused attitude.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

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