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Open nowPosted 6 days ago

Restaurant Assistant Manager

MyCareersFuture94,028 open roles

Pay
SGD 3,300 – SGD 3,500 a month
Where
Central, Singapore
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Your applicationOpen nowRestaurant Assistant ManagerMyCareersFuture · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 6 days ago

The posting

1. Restaurant Operations & Shift Management

  • Assist the Restaurant Manager in overseeing the overall day-to-day operations of the restaurant.
  • Act as the Person-in-Charge (PIC) in the absence of the Restaurant Manager.
  • Oversee opening and closing procedures and ensure the restaurant is operationally ready for service.
  • Plan daily manpower deployment, station assignments, staff breaks and shift coverage according to operational requirements.
  • Conduct pre-shift briefings covering reservations, promotions, events, manpower and operational priorities.
  • Monitor service flow, customer waiting times and operational bottlenecks, and redeploy manpower where necessary.

2. Service & Order Fulfilment

  • Supervise restaurant operations across food counter, drinks, dining, welcome, cashier/POS, packing and other assigned operational stations.
  • Ensure customers are welcomed, seated and served according to PU3's service standards.
  • Monitor dine-in, takeaway, delivery, catering and bulk-order fulfilment to ensure accuracy and timely handover.
  • Handle customer feedback and complaints, provide appropriate service recovery within authorised limits and escalate significant matters where required.
  • Coordinate operational requirements for catering, bulk orders, PU3/IVORY events and other assigned activities.

3. Operational Standards, Safety & Asset Control

  • Ensure cleanliness, sanitation, food safety and pest-monitoring requirements are consistently followed.
  • Monitor cashier, POS and payment operations, including cash handling, authorised adjustments and daily reconciliation.
  • Monitor FOH inventory, consumables, tableware, cutlery, equipment, furniture and operational assets.
  • Ensure shortages, breakages, damaged equipment and maintenance requirements are properly reported and followed up.
  • Identify and respond to operational incidents, take immediate containment action where necessary and escalate according to established procedures.

4. Staff Supervision & Development

  • Supervise employees' compliance with SOPs, Work Instructions (WI), Guidelines and operational checklists.
  • Monitor staff attendance, punctuality, grooming, conduct and work performance.
  • Provide on-the-job coaching, guidance and corrective instruction where performance or SOP gaps are identified.
  • Support staff cross-training and ensure employees are competent in their assigned stations.
  • Report recurring performance, conduct or operational issues to the Restaurant Manager.

5. Documentation, Reporting & Coordination

  • Review operational checklists, reports and records to ensure they are completed accurately and on time.
  • Ensure proper handover of outstanding operational matters between shifts and before off days/leave.
  • Liaise with relevant internal departments, vendors, building management and other parties on assigned operational matters.
  • Escalate significant or unresolved operational matters to the Restaurant Manager/Management.

6. Operational Improvement & Management Support

  • Identify recurring operational issues and recommend improvements to workflow, manpower deployment, service standards and SOPs.
  • Support the Restaurant Manager in implementing operational improvements, staff training and performance-management initiatives.
  • Perform other reasonable duties related to restaurant operations as assigned by Management.
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