The posting
- Customer Service & Seating: Welcome guests warmly, manage table seating, and handle walk-ins or reservations.
- Order Taking & Menu Guidance: Explain menu items, make recommendations on specialty or sharing dishes, and input orders accurately.
- Serving & Table Maintenance: Deliver food and drinks promptly, clear plates, refill tea or water, and reset tables.
- Communication: Coordinate smoothly with kitchen staff to ensure orders are correct and served in the proper sequence.
- Billing & Payments: Present checks and process cash or card transactions.
- Cleanliness & Safety: Maintain dining area hygiene and follow food safety rules.
Key Requirements
- Bilingual Skills: Proficiency in English and Mandarin is often required to communicate effectively with diverse customers and kitchen teams.
- Physical Stamina: Ability to stand for long shifts and carry heavy trays.
- Teamwork: Working well in a fast-paced environment during peak dining hours.
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